Reporting Sexual Exploitation and Abuse

Important note:

  • UNHCR takes all complaints seriously and follows up on each individually.
  • Filing a complaint will not in any way impact your case with UNHCR.
  • Complaints may be done anonymously.
  • In your complaint, please provide facts and evidence known to you.
  • All communication with UNHCR is kept confidential.
  • All communication with the IGO is kept confidential.

What is Sexual Exploitation and Abuse?

Sexual exploitation is defined as an actual or attempted abuse of someone’s position of vulnerability (such as a person depending on another for survival, food rations, schoolbooks, transport, or other services), differential power or trust to obtain sexual favors, including but not only, by offering money or other social, economic or political advantages. It includes trafficking and prostitution.

Sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. It includes sexual slavery, pornography, child abuse, and sexual assault.

Sexual exploitation and abuse committed by UNHCR or humanitarian staff, partners or volunteers or by any personnel of a humanitarian agency is considered to be serious misconduct and will result in severe consequences for the perpetrator.

Reporting Sexual Exploitation and Abuse

If you are aware of, or have concerns or suspicions about a possible case of sexual exploitation and abuse by a UNHCR, UN or NGO staff member, please report this directly to the Inspector General’s Office (IGO) at UNHCR Headquarters:

For more information, you can visit UNHCR – Reporting sexual exploitation and abuse (SEA).

(OR)

You can report to the interagency PSEA network, Myanmar.

(OR)

UNHCR’s PSEA hotline

UNHCR PSEA mailbox: [email protected]


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