{"id":554,"date":"2024-12-27T13:52:01","date_gmt":"2024-12-27T13:52:01","guid":{"rendered":"https:\/\/help.unhcr.org\/montenegro\/?page_id=554"},"modified":"2025-01-06T13:30:37","modified_gmt":"2025-01-06T13:30:37","slug":"feedback-and-complaints","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/montenegro\/feedback-and-complaints\/","title":{"rendered":"Feedback and complaints"},"content":{"rendered":"\n<p class=\"has-text-align-left\"><mark class=\"has-inline-color has-black-color\">UNHCR provides a trusted, respectful, and inclusive environment where the people we serve should feel safe, heard, equipped, and empowered to speak up for themselves and others and to take robust and visible action, as appropriate, to eradicate misconduct, sexual exploitation and\/or abuse by UN employees.\u00a0<\/mark><\/p>\n\n\n\n<p>All UN staff members are bound by the\u202fStaff Rules and Staff Regulations of the United Nations.<\/p>\n\n\n\n<p>A failure by a staff member to abide by these rules and regulations is regarded as misconduct.<\/p>\n\n\n\n<p>Examples of misconduct include:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sexual exploitation and abuse of people we serve;&nbsp;<\/li>\n\n\n\n<li>Fraud (e.g., falsifying a document);&nbsp;<\/li>\n\n\n\n<li>Corruption (e.g., taking money from refugees or others);&nbsp;<\/li>\n\n\n\n<li>Theft and embezzlement (e.g., stealing equipment or money);&nbsp;<\/li>\n\n\n\n<li>Harassment;&nbsp;<\/li>\n\n\n\n<li>Assault, threats or retaliation;&nbsp;<\/li>\n\n\n\n<li>Acts or behaviour that discredit UNHCR;&nbsp;<\/li>\n\n\n\n<li>Non-compliance with national laws.\u00a0<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1023\" height=\"474\" src=\"https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-4.png\" alt=\"\" class=\"wp-image-618\" srcset=\"https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-4.png 1023w, https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-4-300x139.png 300w, https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-4-768x356.png 768w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>UNHCR provides a trusted, respectful, and inclusive environment where the people we serve should feel safe, heard, equipped, and empowered to speak up for themselves and others and to take robust and visible action, as appropriate, to eradicate misconduct, sexual exploitation and\/or abuse by UN employees.\u00a0 All UN staff members are bound by the\u202fStaff Rules [&hellip;]<\/p>\n","protected":false},"author":289,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/sectioned.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-554","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages\/554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/users\/289"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/comments?post=554"}],"version-history":[{"count":7,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages\/554\/revisions"}],"predecessor-version":[{"id":624,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages\/554\/revisions\/624"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/media?parent=554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}