{"id":121,"date":"2022-04-01T08:23:33","date_gmt":"2022-04-01T08:23:33","guid":{"rendered":"https:\/\/help.unhcr.org\/montenegro\/?page_id=121"},"modified":"2026-03-27T07:24:54","modified_gmt":"2026-03-27T07:24:54","slug":"information-for-people-arriving-from-ukraine","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/montenegro\/information-for-people-arriving-from-ukraine\/","title":{"rendered":"Information for people fleeing Ukraine"},"content":{"rendered":"\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1023\" height=\"473\" src=\"https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-1.png\" alt=\"\" class=\"wp-image-581\" style=\"width:667px;height:auto\" srcset=\"https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-1.png 1023w, https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-1-300x139.png 300w, https:\/\/help.unhcr.org\/montenegro\/wp-content\/uploads\/sites\/97\/2025\/01\/image-1-768x355.png 768w\" sizes=\"auto, (max-width: 1023px) 100vw, 1023px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cf370e7 wp-block-group-is-layout-flex\">\n<p>In March 2022, the Government of Montenegro activated a Temporary Protection (TP) regime for all persons fleeing Ukraine. This applies to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The citizens of Ukraine,<\/li>\n\n\n\n<li>Stateless persons with the last residence in Ukraine,<\/li>\n\n\n\n<li>Persons granted international protection in Ukraine, if they cannot return to their country of origin, and<\/li>\n\n\n\n<li>Citizens of Ukraine who legally resided in Montenegro before the start of war, if they are unable to extend their residence in Montenegro, for any reason<\/li>\n<\/ul>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>The current TP regime is valid until 04 March 2027.<\/strong><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Pension Verification Requirement for Ukrainian Refugees<\/strong><\/p>\n\n\n\n<p>Due to recent legislative changes in Ukraine, <strong>all Ukrainian pensioners residing abroad must complete a verification procedure<\/strong> in order to continue receiving pension payments.<\/p>\n\n\n\n<p><strong>How to Complete Verification<\/strong><\/p>\n\n\n\n<p>You can complete the procedure through one of the following modalities:<\/p>\n\n\n\n<p><strong>1. Diia Application<\/strong><\/p>\n\n\n\n<p><em>Via Diia Signature on the PFU web portal or the PFU mobile app<\/em> <em>( video guide is available <a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fsi%3D1Q1yI1PnHsAlu0CA%26v%3DB_MVWt_Xx10%26feature%3Dyoutu.be&amp;data=05%7C02%7Ckorac%40unhcr.org%7C96e1d9f0c0064e32447b08de8b3decd6%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C639101295254993642%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=jcU2nUww8DfHx8z6KpsEOuLisbGKVRKZcvoV7OCTZiY%3D&amp;reserved=0\">here<\/a>)<\/em><\/p>\n\n\n\n<p><strong>2. Videoconference Verification via the PFU Portal<\/strong><\/p>\n\n\n\n<p>You may request a video call via the PFU portal or by calling the hotline: <strong>0800 503 753<\/strong>.<br>Calls are usually scheduled within 10\u201330 days and conducted via Google Meet, WhatsApp, Signal, Telegram, Viber, or Zoom.<br>You will be asked to present your original passport\/ID and pension certificate during the call.<br><\/p>\n\n\n\n<p><strong>3. Verification at a Ukrainian Consulate<\/strong><\/p>\n\n\n\n<p>Visit the nearest Ukrainian consulate to confirm your identity and place of residence.<br>You will receive a <strong>certificate of identity<\/strong>, which you can upload via the PFU portal to complete verification.<strong><\/strong><\/p>\n\n\n\n<p><strong>4. In-Person Verification in Ukraine<\/strong><\/p>\n\n\n\n<p>If you are currently in Ukraine, you can visit any PFU service centre.<br><strong>Please note:<\/strong> Due to the suspension of thousands of pensions in January 2026, long queues are currently reported nationwide.<\/p>\n\n\n\n<p><strong>Additional Requirement for Pensioners from Temporarily Occupied Territories (ToTs)<\/strong><\/p>\n\n\n\n<p>If you are from the ToTs, you must confirm that you are <strong>not receiving a pension from the Russian Federation<\/strong>, by doing one of the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Selecting the relevant declaration box in your PFU online account<\/li>\n\n\n\n<li>Stating this explicitly during videoconference verification<\/li>\n\n\n\n<li>Sending a written declaration by email or postal mail to the PFU<\/li>\n<\/ul>\n\n\n\n<p>After completing all steps, <strong>please verify that your PFU personal account reflects the correct date of verification and declaration<\/strong>. You may check this online or by contacting the PFU hotline (<strong>0800 503 753<\/strong>).<\/p>\n\n\n\n<p><strong>Need More Help?<\/strong><strong><\/strong><\/p>\n\n\n\n<p>For more information and technical support completing the verification process through the Diia app or PFU portal please contact the <strong><a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fukraineishome.org%2Fcontact-us%2F&amp;data=05%7C02%7Ckorac%40unhcr.org%7C96e1d9f0c0064e32447b08de8b3decd6%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C639101295255032626%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=zpN96sj5lnuT2ulEV5gmgrmQ3135Cxpn%2BLwj2crbQCc%3D&amp;reserved=0\">UNHCR Regional Contact Centre (RCC<\/a>)<\/strong><strong>. <\/strong>Additional information will also soon be available viathe <strong>Ukraine is Home<\/strong><strong> website<\/strong>: <a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fukraineishome.org%2F&amp;data=05%7C02%7Ckorac%40unhcr.org%7C96e1d9f0c0064e32447b08de8b3decd6%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C639101295255052065%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=9Y8tClUNnS9ykuodsvH%2BmSITUShjgLOiTNuN21opGiE%3D&amp;reserved=0\">https:\/\/ukraineishome.org\/<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In March 2022, the Government of Montenegro activated a Temporary Protection (TP) regime for all persons fleeing Ukraine. This applies to: The current TP regime is valid until 04 March 2027. Pension Verification Requirement for Ukrainian Refugees Due to recent legislative changes in Ukraine, all Ukrainian pensioners residing abroad must complete a verification procedure in [&hellip;]<\/p>\n","protected":false},"author":72,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/sectioned.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-121","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages\/121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/users\/72"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/comments?post=121"}],"version-history":[{"count":22,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages\/121\/revisions"}],"predecessor-version":[{"id":1242,"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/pages\/121\/revisions\/1242"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/montenegro\/wp-json\/wp\/v2\/media?parent=121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}