{"id":3427,"date":"2022-01-06T10:25:18","date_gmt":"2022-01-06T10:25:18","guid":{"rendered":"https:\/\/help.unhcr.org\/mexico\/?page_id=3427"},"modified":"2022-01-06T10:36:12","modified_gmt":"2022-01-06T10:36:12","slug":"report-to-us","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/mexico\/en\/report-to-us\/","title":{"rendered":"Report to us"},"content":{"rendered":"\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2489-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2489\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/mexico\/en\/wp-json\/wp\/v2\/pages\/3427#wpcf7-f2489-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2489\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.4\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2489-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<style type=\"text\/css\">.wpcf7-form .row input[type=\"text\"].custom-width { width: auto; }\n<\/style>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-intro\">Use this form to share your feedback, complaints, suggestions, or recommendations.<\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-date\">Date (*) <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-date\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"contact-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-date\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6 col-sm-12\"\n<label for=\"contact-city\">\n\t\t<p>City (*) <br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-city\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"contact-city\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-city\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-experience\"> Share your experience. (*) <\/label>\n\t\t<\/p>\n\t\t<div id=\"messagetext\">\n\t\t\t<div id=\"messagetextcontent\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-experience\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"contact-experience\" aria-required=\"true\" aria-invalid=\"false\" name=\"contact-experience\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-comments\"> When and where did this occur? Please share as much details as possible. (*) <\/label>\n\t\t<\/p>\n\t\t<div id=\"messagetext\">\n\t\t\t<div id=\"messagetextcontent\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-comments\"><textarea cols=\"40\" rows=\"10\" maxlength=\"3000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" id=\"contact-comments\" aria-required=\"true\" aria-invalid=\"false\" name=\"contact-comments\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-info\">Your feedback may be anonymous, without your name, but if you wish to receive an answer from us, it is important that you include your data. Leave your preferred way to be contacted (email or phone). If you change your contact information, please let us know. (*) <\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"col-md-12 col-sm-12\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact-info\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required wpcf7-exclusive-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"contact-info\" value=\"I do not wish to be contacted, I just wanted to report what happened.\" \/><span class=\"wpcf7-list-item-label\">I do not wish to be contacted, I just wanted to report what happened.<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"contact-info\" value=\"Yes, I wish to be contacted and to receive an answer.\" \/><span class=\"wpcf7-list-item-label\">Yes, I wish to be contacted and to receive an answer.<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-name\">Name: <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"contact-name\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-telephone\">Phone: <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"contact-telephone\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-telephone\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-email\">Email: <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" id=\"contact-Email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"contact-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-age\">Age: <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-age\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"contact-age\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-age\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-gender\">Gender: <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-gender\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"contact-gender\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-gender\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><label for=\"contact-nationality\">Nationality: <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact-nationality\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"contact-nationality\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact-nationality\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-more-info\">By sharing your information, you agree to be contacted by ACNUR\u2019s staff for a follow-up. All the information you share will be strictly confidential and will be treated in accordance with ACNUR\u2019s Policy on the Protection of Personal Data of People of Concern (<a href=\"https:\/\/www.refworld.org\/cgi-bin\/texis\/vtx\/rwmain\/opendocpdf.pdf?reldoc=y&docid=58aadc2b4\"> Pol\u00edtica Sobre Protecci\u00f3n de Datos Personales de Personas de Inter\u00e9s del ACNUR<\/a>). <\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-more-info\">You can send an e-mail to <a href=\"mailto:mexmeatencion@unhcr.org\">mexmeatencion@unhcr.org<\/a>, call the toll-free number 800 226 8769 or ask a person from UNHCR to listen to your complaint in person. <\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12 col-sm-12\">\n\t\t<p><label for=\"contact-thanks\">Thank you for your feedback! <\/label>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\" style=\"width: 95%; margin-bottom: 1em\">\n\t<div class=\"col-md-6 col-sm-12\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner hp-btn hp-btn-ok\" id=\"submit\" type=\"submit\" value=\"Submit request\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":64,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3427","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages\/3427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/comments?post=3427"}],"version-history":[{"count":2,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages\/3427\/revisions"}],"predecessor-version":[{"id":3434,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages\/3427\/revisions\/3434"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/media?parent=3427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}