{"id":166,"date":"2017-11-22T10:58:18","date_gmt":"2017-11-22T10:58:18","guid":{"rendered":"http:\/\/help.unhcr.org\/mexico\/bienvenido-a-2\/"},"modified":"2026-03-11T16:24:12","modified_gmt":"2026-03-11T16:24:12","slug":"bienvenido-a","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/mexico\/en\/","title":{"rendered":"Welcome"},"content":{"rendered":"\n<p>UNHCR, the UN Refugee Agency, created this site to provide information and guidance to asylum-seekers and refugees in Mexico.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact UNHCR in Mexico.<\/h3>\n\n\n\n<div class=\"wp-block-group has-background\" style=\"background-color:#fdf799\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>\ud83d\udcde\u00a0<strong>Toll-free number:\u00a0<\/strong><a href=\"tel:+528002268769\">800 226 8769<\/a>\u00a0or\u00a0<a href=\"tel:+528002832718\">800 283 2718<\/a>\u00a0<em>(Outside Mexico, dial +52 first)<\/em><br>\ud83d\udcf1\u00a0<strong>WhatsApp:\u00a0<\/strong><a href=\"https:\/\/wa.me\/+525570055950\">+52 55 7005 5950<\/a>\u00a0and\u00a0<a href=\"https:\/\/wa.me\/+525525352950\">+52 55 2535 2950<\/a><br>\ud83d\udce7\u00a0<strong>e-mail:\u00a0<\/strong><a href=\"mailto:mexmeatencion@unhcr.org\">mexmeatencion@unhcr.org<\/a><\/p>\n\n\n\n<p>\u231a <strong>Office hours:<br><\/strong>Monday to Thursday: 9:00&nbsp;a.m.- 4:30&nbsp;p.m.<br>Friday: 9:00&nbsp;a.m.- 2:00&nbsp;p.m.<br>\u26a0\ufe0f&nbsp;<strong>All our services are provided for FREE<\/strong>.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.facebook.com\/ConfiaEnElJaguar\" target=\"_blank\" rel=\"noreferrer noopener\">El Jaguar<\/a>&nbsp;can also give you information and answer your questions through its Facebook page.&nbsp;<\/p>\n<\/div><\/div>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-background\" style=\"background-color:#cce2f3\">On this website you will find:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/quien-es-una-persona-refugiada\/\" data-type=\"URL\" data-id=\"https:\/\/help.unhcr.org\/mexico\/en\/quien-es-una-persona-refugiada\/\">Who Is Considered a Refugee?<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/como-solicitar-la-condicion-de-refugiado-en-mexico\/\" data-type=\"URL\" data-id=\"https:\/\/help.unhcr.org\/mexico\/en\/como-solicitar-la-condicion-de-refugiado-en-mexico\/\">How to Apply for Refugee Status in Mexico<\/a><\/strong><\/li>\n\n\n\n<li><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/derechos-y-obligaciones-de-las-personas-solicitantes-2\/\" data-type=\"page\" data-id=\"6575\"><strong>Rights and Obligations of Asylum Seekers<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/where-to-seek-help\/\" data-type=\"URL\" data-id=\"https:\/\/help.unhcr.org\/mexico\/en\/where-to-seek-help\/\">Who Can Help Me?<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/where-to-seek-help\/mapas-de-servicios-2\/\" data-type=\"URL\" data-id=\"https:\/\/help.unhcr.org\/mexico\/en\/where-to-seek-help\/mapas-de-servicios-2\/\">Services Map<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/where-to-seek-help\/albergues\/\" data-type=\"URL\" data-id=\"https:\/\/help.unhcr.org\/mexico\/en\/where-to-seek-help\/albergues\/\">Shelters<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/naturalizacion\/\" data-type=\"page\" data-id=\"7550\">Naturalization<\/a><\/strong><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/help.unhcr.org\/mexico\/en\/report-to-us\/\" data-type=\"URL\" data-id=\"https:\/\/help.unhcr.org\/mexico\/en\/report-to-us\/\">Report to us<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-black-color has-text-color has-background\" style=\"background-color:#cf2d2d70\"><strong>\u26a0\ufe0f <\/strong>If you have an emergency, call <a href=\"tel:911\" data-type=\"tel\" data-id=\"tel:911\">911<\/a><\/h3>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>UNHCR, the UN Refugee Agency, created this site to provide information and guidance to asylum-seekers and refugees in Mexico. Contact UNHCR in Mexico. \ud83d\udcde\u00a0Toll-free number:\u00a0800 226 8769\u00a0or\u00a0800 283 2718\u00a0(Outside Mexico, dial +52 first)\ud83d\udcf1\u00a0WhatsApp:\u00a0+52 55 7005 5950\u00a0and\u00a0+52 55 2535 2950\ud83d\udce7\u00a0e-mail:\u00a0mexmeatencion@unhcr.org \u231a Office hours:Monday to Thursday: 9:00&nbsp;a.m.- 4:30&nbsp;p.m.Friday: 9:00&nbsp;a.m.- 2:00&nbsp;p.m.\u26a0\ufe0f&nbsp;All our services are provided for FREE. El [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-166","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages\/166","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/comments?post=166"}],"version-history":[{"count":34,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages\/166\/revisions"}],"predecessor-version":[{"id":7598,"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/pages\/166\/revisions\/7598"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/mexico\/en\/wp-json\/wp\/v2\/media?parent=166"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}