{"id":167,"date":"2023-08-11T12:01:56","date_gmt":"2023-08-11T12:01:56","guid":{"rendered":"https:\/\/help.unhcr.org\/luxembourg\/?page_id=167"},"modified":"2025-01-15T09:50:19","modified_gmt":"2025-01-15T09:50:19","slug":"contact","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/luxembourg\/contact\/","title":{"rendered":"About UNHCR in Luxembourg"},"content":{"rendered":"\n<p class=\"has-text-align-left has-background\" style=\"background-color:#fdf799\"><strong>All information and services UNHCR and our partners provide are FREE OF CHARGE.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:26% auto\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"301\" src=\"https:\/\/help.unhcr.org\/luxembourg\/wp-content\/uploads\/sites\/118\/2023\/08\/image-2.png\" alt=\"\" class=\"wp-image-171 size-full\" srcset=\"https:\/\/help.unhcr.org\/luxembourg\/wp-content\/uploads\/sites\/118\/2023\/08\/image-2.png 301w, https:\/\/help.unhcr.org\/luxembourg\/wp-content\/uploads\/sites\/118\/2023\/08\/image-2-150x150.png 150w\" sizes=\"auto, (max-width: 301px) 100vw, 301px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<h3 class=\"wp-block-heading has-background\" style=\"background-color:#cccccc30\"><strong>UNHCR, the UN Refugee Agency,<\/strong> protects people forced to flee their homes because of conflict and persecution.&nbsp; We save lives, protect rights and help build better futures.<\/h3>\n<\/div><\/div>\n\n\n\n<p>UNHCR in Luxembourg is part of UNHCR\u2019s Representation for EU Affairs, Belgium, Ireland, Luxembourg and the Netherlands, which is based in Brussels (Belgium).<\/p>\n\n\n\n<p><strong>In Luxembourg, UNHCR supports the national authorities in executing its duties in line with international and European standards<\/strong>. UNHCR is not part of the asylum (international protection) procedure in Luxembourg. The asylum (international protection) procedure in Luxembourg is under the responsibility of the Ministry of Home Affairs.<\/p>\n\n\n\n<p><strong>Therefore, UNHCR in Luxembourg&nbsp;does&nbsp;<u>not<\/u><\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>receive nor process applications for international protection;<\/li>\n\n\n\n<li>receive nor process resettlement applications (to Luxembourg or other countries);<\/li>\n\n\n\n<li>process applications for voluntary return;<\/li>\n\n\n\n<li>provide accommodation, social or financial assistance;<\/li>\n\n\n\n<li>issue refugee documents (including civil\/travel documents).<\/li>\n<\/ul>\n\n\n\n<p>On the other pages of this help site, you can find the relevant authority\/organization that can assist you with the above requests.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-white-color has-text-color has-background\" style=\"background-color:#0072bc\"><strong>Contact UNHCR<\/strong><\/h2>\n\n\n\n<p class=\"has-black-color has-text-color\">\u27a4 Do you have a question for UNHCR in Luxembourg, and you could not find the answer on the different pages of this Help site? Did you verify that your question\/query falls within&nbsp;UNHCR\u2019s mandate in Luxembourg? If yes, <a href=\"https:\/\/help.unhcr.org\/luxembourg\/contact-us\/\">please use our&nbsp;contact form<\/a>.<\/p>\n\n\n\n<p>\u27a4 <strong>If you wish to call UNHCR<\/strong>, please dial: <strong><a href=\"tel: +32 (0) 472 18 92 65\">+32 (0) 472 18 92 65<\/a> <\/strong>Tuesday from 9.30 to 12.30 and Thursday from 13.30 to 16.30.<\/p>\n\n\n\n<p>If you are unable to make a call to this number, please contact us via the above <a href=\"https:\/\/help.unhcr.org\/luxembourg\/contact-us\/\">contact form<\/a><em>.<\/em><\/p>\n\n\n\n<p><em><strong>Everything you tell UNHCR will be treated confidentially. All the services provided by UNHCR are free of charge.<\/strong><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All information and services UNHCR and our partners provide are FREE OF CHARGE. UNHCR, the UN Refugee Agency, protects people forced to flee their homes because of conflict and persecution.&nbsp; We save lives, protect rights and help build better futures. UNHCR in Luxembourg is part of UNHCR\u2019s Representation for EU Affairs, Belgium, Ireland, Luxembourg and [&hellip;]<\/p>\n","protected":false},"author":214,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-167","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/pages\/167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/users\/214"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/comments?post=167"}],"version-history":[{"count":13,"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/pages\/167\/revisions"}],"predecessor-version":[{"id":491,"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/pages\/167\/revisions\/491"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/luxembourg\/wp-json\/wp\/v2\/media?parent=167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}