COVID-19 Vaccine

You need to visit the portal set up by the Ministry of Health: vaccine.jo and fill in the details for every individual interested to take the vaccine. For refugees in Jordan, you need to complete the following entries:

1. Nationality: select “non-Jordanian”
2. Personal Number: you may use any of the three options:
   • the personal number displayed on the barcode sticker on your passport, which you received upon entry to Jordan by the Jordanian authorities;
   • Syrian refugees who do not have this sticker can enter the personal number displayed on their Ministry of Interior service card (bottom right corner);
   • All refugees/asylum seekers may use the individual number on the UNHCR Asylum Seeker/Refugee Certificate, displayed next to the photograph (11 digits).
3. Governorate: select the Governorate in which you reside. For residents of Zaatari Camp, please select AlMafraq; for residents of Azraq Camp and EJC, select Zarqaa.
4. Healthcare Centre: select the nearest centre to your location.
5. Business Sector: select the sector in which you are employed. Students may select the option “student”, and unemployed individuals may select “not working”.
6. If you suffer from one or more of the diseases listed on the form, please tick the corresponding boxes. If not, you may skip this step.
7. Mobile Number: please enter a valid phone number, one which does not disconnect. This will be the only means of communication between the National Centre for Security and Crises Management, the Ministry of Health, and yourself. If your line disconnects after registration, you will be unreachable.
8. Upon completion of registration, you will receive an SMS from the National Centre for Security and Crises Management. This SMS contains a code that you will need to enter at the end of the registration form to activate your file.

You may call the hotline established by the National Centre for Security and Crises Management. They will provide you with the support and guidance needed to complete your registration correctly. You may call any of the following numbers:

For morning shifts, please contact:

• 0797861112
• 0797861110
• 0798731110
• 0797861113
• 0797861114

For evening shifts, please contact:

• 0798731110
• 0797861119

You will receive an SMS from the National Centre for Security and Crises Management when an appointment is scheduled for you to receive the vaccine, informing you of the date, time and location. Please make sure you attend to your scheduled appointment.

Please note that registration does not mean that you are confirmed to receive the vaccine right away. Doses of the vaccine are being delivered to Jordan on different batches, and the Ministry of Health has to prioritize the distribution, after assessing and determining the priorities for the distribution of the vaccines in Jordan, based on risk, benefit and justice, and depending on factors such as age, work sector, health conditions, etc.

Fighting this pandemic and limiting the spread of the coronavirus is a collective effort and responsibility. We encourage you to register to receive the vaccine, especially if you are an elderly, or suffer from chronic illnesses such as heart diseases, diabetes, cancer, respiratory or blood-related illnesses. Please get your information on the vaccine and its efficiency from official and trusted sources, and avoid rumours, which could be harmful for your safety and health and your community.

The categories that are not advised to receive the vaccine are:

• Pregnant and breastfeeding women
• Persons who have allergies
• Children below the age of 16 years old
• Immuno-compromised individuals

The vaccination campaign in Jordan is led by the Ministry of Health and National Centre for Security and Crises Management, under the umbrella of the Government of Jordan. UN Agencies are supporting the government’s efforts by delivering useful and accurate information and making sure everyone is aware of their eligibility and of ways to protect oneself.

To date, 29 main vaccination centres and 45 secondary centres are operating across the Kingdom to provide the vaccine. More centres will be added in the coming weeks and months. You may select the nearest centre to your location when registering.

Yes. There isn’t enough evidence on reinfection with COVID-19. However, persons who have been recorded as COVID-19 patients are not prioritized to receive the vaccine.

Preliminary results show no change on the vaccine’s efficacy towards the new variations.

Yes. Receiving the vaccine protects you from getting sick. However, wearing a mask is essential to limit the spread of the virus in case you contracted it – even if no symptoms were exhibited.

The most common side effects are injection site pain, fatigue, headache, muscle and joints pain, and chills. If you exhibit any of these side effects, you can rest assured that it is completely normal. However, to remain safe, please report it to the Ministry of Health’s platform through the link included in the SMS you receive upon registration.

If you need more information and resources on COVID-19 and the vaccination campaign, you may call the following hotline numbers established by the National Centre for Security and Crises Management:

• Hotline for morning shifts, please contact:
  • 0797861112
  • 0797861110
  • 0798731110
  • 0797861113
  • 0797861114
• Hotline for evening shifts, please contact:
  • 0798731110
  • 0797861119
• UNHCR Helpline: 064008000
• Ministry of Health hotline for COVID-19: 111
• Follow UNHCR Jordan on Facebook and Twitter

Always make sure to receive your information from official and trusted sources; avoid rumours which may be harmful for your safety and health, and the community.