{"id":134,"date":"2021-12-23T11:28:34","date_gmt":"2021-12-23T11:28:34","guid":{"rendered":"https:\/\/help.unhcr.org\/italy\/?page_id=134"},"modified":"2025-07-16T12:34:22","modified_gmt":"2025-07-16T12:34:22","slug":"unhcr","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/italy\/unhcr\/","title":{"rendered":"UNHCR Office for Italy, San Marino and the Holy See"},"content":{"rendered":"\n<p>The&nbsp;UNHCR&nbsp;Office&nbsp;for&nbsp;Italy,&nbsp;the&nbsp;Holy See and&nbsp;San Marino&nbsp;supports&nbsp;these countries to&nbsp;maintain protection&nbsp;systems&nbsp;which comply&nbsp;with international standards&nbsp;and&nbsp;advocates for the rights of refugees, asylum-seekers, stateless persons and other persons of concern.&nbsp;UNHCR staff in Rome and in various locations across Italy&nbsp;assist refugees and asylum-seekers at&nbsp;arrival&nbsp;points, facilitate&nbsp;access to&nbsp;international protection procedures and monitor the&nbsp;quality&nbsp;of the asylum system. UNHCR and partner staff also&nbsp;work&nbsp;together with local authorities and civil society actors to support refugees and stateless persons to integrate into Italian communities and to ensure that they are engaged in&nbsp;refugee and local communities&nbsp;through a wide range of&nbsp;activities.&nbsp;<\/p>\n\n\n\n<p>For more information about UNHCR in&nbsp;Italy,&nbsp;the Holy See and&nbsp;San Marino, please visit:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our\u202f<a href=\"https:\/\/www.unhcr.it\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>website<\/strong><\/a>&nbsp;<\/li>\n\n\n\n<li>Our\u202f<a href=\"https:\/\/www.facebook.com\/UNHCRItalia\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Facebook page<\/strong><\/a>&nbsp;<\/li>\n\n\n\n<li>Our\u202f<a href=\"https:\/\/twitter.com\/unhcritalia\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Twitter page<\/strong><\/a>&nbsp;<\/li>\n\n\n\n<li>UNHCR&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/data2.unhcr.org\/en\/situations\/mediterranean\/location\/5205\" target=\"_blank\"><strong>Mediterranean data portal<\/strong><\/a>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Contact us<\/strong><\/strong><\/h2>\n\n\n\n<p>Are you a refugee, asylum seeker or stateless person looking for help?&nbsp;<\/p>\n\n\n\n<p>If you need information or assistance on asylum, legal aid, services, social and administrative related issues, you can contact UNHCR\u2019s partner <strong>ARCI<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Write to  ?&nbsp;<a href=\"mailto:numeroverderifugiati@arci.it\">numeroverderifugiati@arci.it<\/a>,&nbsp;or<\/li>\n\n\n\n<li>Call the Helpline number ? 800 905 570, or  ? +39 3511376335 (for Lycamobile\/WhatsApp users). The service is available from Monday to Friday, h 9:30 &#8211; 17:00.<\/li>\n\n\n\n<li>Access the Front desk <img loading=\"lazy\" decoding=\"async\" width=\"184\" height=\"135\" class=\"wp-image-927\" style=\"width: 25px\" src=\"https:\/\/help.unhcr.org\/italy\/wp-content\/uploads\/sites\/85\/2023\/03\/Users-1.png\" alt=\"\"> located in Rome, Largo Leopardi, 22. Opening hours: Tuesday, h 9:30-13 and Thursday, h 14-17.<\/li>\n<\/ol>\n\n\n\n<p><strong>Neither UNHCR nor its partner&nbsp;ARCI&nbsp;take money for any services. Their help is always free of charge. You should not be asked, at any point, to pay for any of the services provided.<\/strong>&nbsp;<\/p>\n\n\n\n<p>For contacting UNHCR, you can write to ? <a href=\"mailto:itaroprotection@unhcr.org\">itaroprotection@unhcr.org<\/a> or ?&nbsp;<a href=\"mailto:protection.unhcr@pec.it%22%20\\t%20%22_blank%22%20\\o%20%22mailto:protection.unhcr@pec.it\" target=\"_blank\" rel=\"noreferrer noopener\">protection.unhcr@pec.it<\/a>&nbsp;(for&nbsp;registered PEC mail only).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The&nbsp;UNHCR&nbsp;Office&nbsp;for&nbsp;Italy,&nbsp;the&nbsp;Holy See and&nbsp;San Marino&nbsp;supports&nbsp;these countries to&nbsp;maintain protection&nbsp;systems&nbsp;which comply&nbsp;with international standards&nbsp;and&nbsp;advocates for the rights of refugees, asylum-seekers, stateless persons and other persons of concern.&nbsp;UNHCR staff in Rome and in various locations across Italy&nbsp;assist refugees and asylum-seekers at&nbsp;arrival&nbsp;points, facilitate&nbsp;access to&nbsp;international protection procedures and monitor the&nbsp;quality&nbsp;of the asylum system. UNHCR and partner staff also&nbsp;work&nbsp;together with local authorities and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-134","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/pages\/134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/comments?post=134"}],"version-history":[{"count":18,"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/pages\/134\/revisions"}],"predecessor-version":[{"id":2302,"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/pages\/134\/revisions\/2302"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/italy\/wp-json\/wp\/v2\/media?parent=134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}