What is misconduct?
All UN staff members and UNHCR’s partners’ staff are bound to uphold and promote the highest standards of ethical and professional conduct. We recognize that our work often puts our staff in positions of power in relation to the people we serve. We have an obligation not to abuse this power. Possible misconduct can include:
- Sexual exploitation and abuse against people of concern to UNHCR;
- Fraud (e.g. falsifying a document);
- Corruption (e.g. taking money from refugees or others);
- Theft and embezzlement (e.g. stealing equipment or money);
- Harassment, including sexual harassment;
- Assault, threats or retaliation;
- Non-compliance with local laws.
ATTENTION! All UNHCR services are free of charge.
If money or any other form of favours, including of a sexual nature, is requested from you in exchange for access to services, you should report it immediately.
UNHCR takes fraud and misconduct concerns very seriously, and reports will be treated with confidentiality.
If you have information about UNHCR staff, or staff of UNHCR partners or contractors, being involved in exploitation (including sexual exploitation) or sexual abuse, you can report it:
1) To the Inspector General’s Office (IGO) at UNHCR Headquarters:
– By using the online complaint form
– By confidential email: [email protected]
– Post: 94, rue de Montbrillant, Case postale 2500, 1211 Geneva
Mark all mail as CONFIDENTIAL.
Your report will be treated with discretion and kept strictly confidential. For further information, please see UNHCR – Inspector General’s Office (IGO)
2) Directly to the Israel office by emailing [email protected] or by using this form.
