End of Partnership with CRS and New Temporary Hotline Numbers 

UNHCR’s partnership with Catholic Relief Services (CRS) is ending on 8 September 2024. Since 2018, CRS has provided a great support in implementing different UNHCR programmes, including socio-economic assessments and cash-based interventions, labor mobility, prevention of and response to Gender Based Violence, community mobilization, and education. UNHCR is currently identifying new partners to continue these important programs from 1 January 2025.   

During this period between partnerships (8 September – 31 December 2024), some services will be affected, and hotline numbers are changed. Please find the details below:  

  • Socio Economic Assistance 

Hotline: Not available until 2025 

No new assessments will be conducted until a new partner is identified. 

  • Labor Mobility  

Hotline: 0811 1707 0645 

Active as of 4 September 2024 until a new partner is identified.  

  • Education 

Hotline: 0811 1707 0647 

Active as of 4 September 2024 until a new partner is identified.  

  • Gender Based Violence and Child Protection 

Hotline: 0811 1707 0646 

Active as of 4 September 2024 until a new partner is identified.  

Services related to labor mobility, education, gender-based violence and child protection are still accessible through the above hotline numbers.