{"id":49472,"date":"2026-02-20T09:59:54","date_gmt":"2026-02-20T09:59:54","guid":{"rendered":"https:\/\/help.unhcr.org\/hungary\/?page_id=49472"},"modified":"2026-02-20T10:14:54","modified_gmt":"2026-02-20T10:14:54","slug":"how-ukrainian-pensioners-abroad-can-complete-pension-verification","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/hungary\/information-and-support\/how-ukrainian-pensioners-abroad-can-complete-pension-verification\/","title":{"rendered":"Pension Verification Requirement for Ukrainian Refugees"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">Due to recent legislative changes in Ukraine, <strong>all Ukrainian pensioners residing abroad must complete a verification procedure<\/strong> in order to continue receiving pension payments.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><strong>How to Complete Verification<\/strong><\/p>\n\n\n\n<p class=\"has-medium-font-size\">You can complete the procedure through one of the following modalities:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Diia Application<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size\"><em>Via Diia Signature on the PFU web portal or the PFU mobile app<\/em> <em>( video guide is available <a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fsi%3D1Q1yI1PnHsAlu0CA%26v%3DB_MVWt_Xx10%26feature%3Dyoutu.be&amp;data=05%7C02%7Cmomandm%40unhcr.org%7C7684a6a120d143f9d89408de6b102903%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C639065914303315038%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Bb2QEvg5QiRk1H02KocLUdXd7xchV9Lcx%2FDaNvaCBJQ%3D&amp;reserved=0\">here<\/a>)<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Videoconference Verification via the PFU Portal<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size\">You may request a video call via the PFU portal or by calling the hotline: <strong>0800 503 753<\/strong>.<br>Calls are usually scheduled within 10\u201330 days and conducted via Google Meet, WhatsApp, Signal, Telegram, Viber, or Zoom.<br>You will be asked to present your original passport\/ID and pension certificate during the call.<br><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Verification at a Ukrainian Consulate<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size\">Visit the nearest Ukrainian consulate to confirm your identity and place of residence.<br>You will receive a <strong>certificate of identity<\/strong>, which you can upload via the PFU portal to complete verification.<strong><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. In-Person Verification in Ukraine<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size\">If you are currently in Ukraine, you can visit any PFU service centre.<br><strong>Please note:<\/strong> Due to the suspension of thousands of pensions in January 2026, long queues are currently reported nationwide.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Additional Requirement for Pensioners from Temporarily Occupied Territories (ToTs)<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size\">If you are from the ToTs, you must confirm that you are <strong>not receiving a pension from the Russian Federation<\/strong>, by doing one of the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Selecting the relevant declaration box in your PFU online account<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Stating this explicitly during videoconference verification<\/li>\n\n\n\n<li class=\"has-medium-font-size\">Sending a written declaration by email or postal mail to the PFU<\/li>\n<\/ul>\n\n\n\n<p class=\"has-medium-font-size\">After completing all steps, <strong>please verify that your PFU personal account reflects the correct date of verification and declaration<\/strong>. You may check this online or by contacting the PFU hotline (<strong>0800 503 753<\/strong>).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Need More Help?<\/strong><\/h3>\n\n\n\n<p class=\"has-medium-font-size\">For more information and technical support completing the verification process through the Diia app or PFU portal please contact the <strong><a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fukraineishome.org%2Fcontact-us%2F&amp;data=05%7C02%7Cmomandm%40unhcr.org%7C7684a6a120d143f9d89408de6b102903%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C639065914303349198%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=BQ4yfEppKw7e2ofnyKp1Oh4FMcL78afx8EDklr0xGzs%3D&amp;reserved=0\">UNHCR Regional Contact Centre (RCC<\/a>). <\/strong>Additional information will also soon be available viathe <strong>Ukraine is Home website<\/strong>: <a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fukraineishome.org%2F&amp;data=05%7C02%7Cmomandm%40unhcr.org%7C7684a6a120d143f9d89408de6b102903%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C639065914303365948%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=LFFoGsPync3b8IIJPdWHDhBe9gdsJ6chKYaNsxVwHz0%3D&amp;reserved=0\">https:\/\/ukraineishome.org\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Due to recent legislative changes in Ukraine, all Ukrainian pensioners residing abroad must complete a verification procedure in order to continue receiving pension payments. How to Complete Verification You can complete the procedure through one of the following modalities: 1. Diia Application Via Diia Signature on the PFU web portal or the PFU mobile app [&hellip;]<\/p>\n","protected":false},"author":595,"featured_media":0,"parent":25608,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-49472","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/pages\/49472","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/users\/595"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/comments?post=49472"}],"version-history":[{"count":4,"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/pages\/49472\/revisions"}],"predecessor-version":[{"id":49480,"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/pages\/49472\/revisions\/49480"}],"up":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/pages\/25608"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/hungary\/wp-json\/wp\/v2\/media?parent=49472"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}