If you have been a victim of sexual and gender-based violence:
- In your country of origin,
- During your transit in Guatemalan territory, and/or
- During your stay in Guatemala
The UNHCR partners you find on this website can support you in seeking and receiving medical assistance if you need guidance.
IMPORTANT:
Go to the nearest hospital or health post immediately or within the first 3 days (72 hours) after the assault occurred, so that they provide you with urgent health services and the appropriate medical treatment that prevents sexually transmitted infections such as HIV/AIDS, or unwanted pregnancies, as well as free and confidential psychological support.
You can also find help at:
Comprehensive Care Model for Women Victims of Violence -MAIMI- of the Attorney General’s Office -the public prosecutor-.
(Modelo de Atención Integral para Mujeres Víctimas de Violencia -MAIMI- del Ministerio Público)
Address: 11th avenue “A” 11-47 zone 7, La Verbena, Guatemala City.
Hours: 24/7 nationwide service.
Free services:
- Detection of the type of care the victim needs.
- Urgent care for the medical, psychological, physical and social stabilization of the victim.
- Attention in the MAI in case of criminal complaint.
- Alert Isabel Claudina in the case of a missing woman –Alerta Isabel Claudina-.
- Attention by the Family Court, in case of necessary security measures.
- Remote attention 24 hours a day, 365 days a year nationwide through line 1572, the Panic Button and service through Whatsapp for women with hearing disabilities.
- Assistance with cultural relevance. Interpreter service available in the most predominant Mayan languages.
- Nursery service for the children of women who come to MAIMI.
- Legal advice.
- Education and training.
- Economic empowerment.
- Employment generation.
- Urgent measures for victims at risk.
- Social services, among others.
Model of Comprehensive Care for Children and Adolescents -MAINA- of the Attorney General’s Office -the public prosecutor-.
(Modelo de Atención Integral de Niñez y Adolescencia –MAINA- del Ministerio Público)
Address: Simeón Cañas Avenue, 6th avenue 10-71 zone 2, Guatemala City.
Hours: 24/7
Free services: Specialized care for children and adolescents who are victims of crimes such as:
- Child abuse
- Abandonment of children and helpless people
- Abandonment due to affective state
- Assistance omission
- Breach of attendance duties
- Injuries (minor, negligent, serious, very serious, specific)
- violence against women
- Sexual violence crimes
- Violation
- sexual assault
- sexual exhibitionism
- Violation of sexual intimacy
- Transmission of sexual infections
- Paid sexual activities
- Crimes related to the disappearance of children and adolescents
- Child abduction
- Induction to abandon home
- Wrongful Surrender of a Minor
- Substitution of child for another
- Suppression and alteration of marital status
Other links of interest: