Report fraud, misconduct and sexual abuse

All UNHCR services and activities are always free of charge.

Stay aware of risks. At no point will you be asked to pay or do favours for any of the services provided by UNHCR or any of its partners.

UNHCR does not tolerate fraud and corruption, sexual misconduct, and other abusive behaviour by its staff members and other persons associated with UNHCR.

If you have seen or experienced any of these involving UNHCR staff, partners, or service providers, please report it.

We take all reports seriously and treat them with confidentiality. While our ability to act may vary depending on who is involved (e.g., staff, partners, external actors), we will always review your report and take appropriate steps.

We take all reports seriously and treat them with discretion.

Filing a complaint: what you need to know

Your report will be handled confidentially
Provide as much information about the incident as you can
You can do it anonymously, but it helps if you are reachable
Reporting fraud will not affect your rights to protection and assistance

While our ability to act may vary depending on the situation, we will review your report and take appropriate steps.

Select below the option that best describes the situation you want to report:

Misconduct by anyone working for or with UNHCR

If anyone working for or with UNHCR, such as UNHCR personnel or staff from an organization funded by UNHCR, has asked for money, abused their position, or behaved inappropriately, report it safely and confidentially to the Inspector General’s Office.

Fraud by third parties (online scams and impersonators)

Have you received suspicious messages, calls, or social media offers pretending to be from UNHCR or an organization funded by UNHCR? Find out how to protect yourself and report fraud committed by people not connected to UNHCR.

Fraud by refugees, asylum seekers and other forcibly displaced and stateless persons

If you suspect someone receiving UNHCR services is committing fraud, such as a refugee or asylum seeker who has misappropriated another person’s identity or exploited others, find out here how to confidentially report such fraud to UNHCR.

Not sure who committed the fraud?

If you’ve experienced or witnessed fraud that is harming or putting at risk forcibly displaced people who receive support from UNHCR – but you don’t know who is responsible, or the situation doesn’t clearly match the three categories above – you can still report it to UNHCR. Your report will be treated confidentially.

Report the fraud to UNHCR

Will my information be kept confidential?

Yes. UNHCR protects the identity of those who report misconduct and does not share it without your consent.

For more information:

Seeking help with UNHCR

Rights and duties

IGO's webpage