{"id":124,"date":"2020-11-26T10:06:38","date_gmt":"2020-11-26T10:06:38","guid":{"rendered":"http:\/\/help.unhcr.org\/croatia\/?page_id=124"},"modified":"2025-06-03T13:59:18","modified_gmt":"2025-06-03T13:59:18","slug":"reception-centers","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/croatia\/homepage\/reception-centers\/","title":{"rendered":"Reception centers and other helpful services"},"content":{"rendered":"\n<p class=\"has-text-align-center has-background\" style=\"background-color:#fae800\"><strong>Following the Covid-19 situation, the Ministry of the Interior has restricted activities in the reception centres to essential ones. Entrance is also restricted to essential personnel, including MOI staff, Croatian Red Cross (CRC) and M\u00e9decins du Monde (MdM).<\/strong><\/p>\n\n\n\n<p>In Croatia, the <strong>Ministry of the Interior (MOI)<\/strong> runs the <strong>Reception Centres for asylum seekers in Zagreb and Kutina<\/strong> and is responsible for providing services through non-governmental organizations (NGOs). Currently the MOI has contracts with the Croatian Red Cross and M\u00e9decins du Monde.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Croatian Red Cross<\/strong><\/h3>\n\n\n\n<p><strong><strong>The Croatian Red Cross<\/strong><\/strong> has been implementing a program of psychosocial assistance and protection for asylum seekers in Reception Centres for Asylum Seekers (RCAS) since 2003, in cooperation with, and with the support of the Ministry of the Interior and UNHCR. The Assistance and Protection Program seeks to respond to the psychosocial, educational and humanitarian needs of asylum seekers during their stay in reception centres and, with their active participation in planning, to offer quality programs tailored to their interests, age and cultural values.<\/p>\n\n\n\n<p>The main areas of work of the Croatian Red Cross in RCAS Zagreb and Kutina are the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>organization of daily life and practical assistance,<\/li>\n\n\n\n<li>individual and group psychosocial support,<\/li>\n\n\n\n<li>organization of social, educational and sports activities,<\/li>\n\n\n\n<li>special care for vulnerable groups (children, among them especially unaccompanied and separated children, women, people with health and mental health problems, survivors of torture and trauma),<\/li>\n\n\n\n<li>advocacy to improve the reception and care of asylum applicants.<\/li>\n<\/ul>\n\n\n\n<p><strong>Croatian Red Cross<br>Website:<\/strong> <a href=\"http:\/\/www.hck.hr\">www.hck.hr<\/a> <br><strong>E-mail:<\/strong> <a href=\"mailto:azil-migracije@hck.hr\">azil-migracije@hck.hr<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>M\u00e9decins du Monde (MdM)<\/strong><\/h3>\n\n\n\n<p><strong><strong>M\u00e9decins du Monde (MdM)<\/strong> \/ Doctors of the World<\/strong> is an international humanitarian medical organization in Croatia. They operate as part of the Belgian branch of M\u00e9decins du Monde &#8211; Belgique (MdM-BE), a non-profit humanitarian organization that provides emergency and long-term health care to vulnerable groups and advocates for equal access to health care for all.<\/p>\n\n\n\n<p>&nbsp;In Croatia, MdM are implementing two projects related to asylum seekers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Disease prevention, psychological support, access, and assistance in health care for applicants for asylum<\/li>\n\n\n\n<li>Empowerment of women and children to combat sexual and gender-based violence<\/li>\n<\/ul>\n\n\n\n<p><strong>E-mail: <a href=\"mailto:fieldco.croatia@medecinsdumonde.be\">fieldco.croatia@medecinsdumonde.be<\/a> <br>Website: <a href=\"http:\/\/www.medecinsdumonde.be\">http:\/\/www.medecinsdumonde.be<\/a><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Welcome Center for asylum seekers, refugees and foreign workers<\/strong><\/strong><\/h3>\n\n\n\n<p>A One-stop shop \/ Welcome Centre for refugees, asylum seekers and migrants is located in Petrinjska 31, 10 000 Zagreb.<\/p>\n\n\n\n<p>The Welcome Centre is providing the following services:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>information about social protection and healthcare under the jurisdiction of the City<\/li>\n\n\n\n<li>information on enrolment in kindergarten, primary and secondary schools, as well as opportunities to obtain scholarships for students with international and temporary protection<\/li>\n\n\n\n<li>general legal information<\/li>\n\n\n\n<li>information on regulating civil status (marriage, life partnership, registration of birth, etc.)<\/li>\n\n\n\n<li>information on employment opportunities in Croatia<\/li>\n\n\n\n<li>information on enrolment in Croatian language courses and details on other integration activities (trainings, workshops, cultural mediation, etc.)<\/li>\n\n\n\n<li>information on intercultural welcome programs<\/li>\n<\/ul>\n\n\n\n<p>Working hours of the Welcome Center: <\/p>\n\n\n\n<p>&#8211; Mondays, Wednesdays and Fridays from 8:00 a.m. to 4:00 p.m.,<\/p>\n\n\n\n<p>&#8211; Tuesdays and Thursdays from 10:00 a.m. to 6:00 p.m.<\/p>\n\n\n\n<p><strong>Phone:<\/strong> +38517001974<br><strong>Mobile phone:<\/strong> 091 1622129<\/p>\n\n\n\n<p><strong>E-mail:<\/strong> <a href=\"mailto:integracija.stranaca@zagreb.hr\">integracija.stranaca@zagreb.hr<\/a><\/p>\n\n\n\n<p><strong>website:<\/strong> <a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fzagreb.hr%2Fcentar-dobrodoslice%2F200866&amp;data=05%7C02%7Ckladarte%40unhcr.org%7C456a1ab31de74253ee7208dcdc97c393%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C638627792861895196%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=SBc1TakyOZUp9K6CLUD2Vd3TUVBCTLX%2B3V8SoTP1zrQ%3D&amp;reserved=0\">https:\/\/zagreb.hr\/centar-dobrodoslice\/200866<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Other helpful services<\/strong><\/h3>\n\n\n\n<p>There are a number of other organisations which provide additional activities for asylum seekers in the Reception Centres, such as:<\/p>\n\n\n\n<p><strong>Croatian Red Cross<\/strong> <br><strong>Address:<\/strong> Ulica Crvenog kri\u017ea 14, Zagreb <br><strong>Website<\/strong>: <a href=\"http:\/\/www.hck.hr\">www.hck.hr<\/a> <br><strong>E-mail:<\/strong> <a href=\"mailto:azil-migracije@hck.hr\">azil-migracije@hck.hr<\/a><\/p>\n\n\n\n<p><strong>HPC &#8211; Croatian Law Center<\/strong><br><strong>Address:<\/strong> Bednjanska 8a, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/www.hpc.hr\" data-type=\"URL\" data-id=\"www.hpc.hr\">www.hpc.hr<\/a><br><strong>E-mail:<\/strong> <a href=\"mailto:hpc@hpc.hr\">hpc@hpc.hr<\/a><\/p>\n\n\n\n<p><strong>Association MI<\/strong><br><strong>Address:<\/strong> Sinjska 7, 21 000 Split<br><strong>Website<\/strong>: <a href=\"http:\/\/www.irh.hr\">www.irh.hr<\/a> <br><strong>E-mail:<\/strong> <a href=\"mailto:info@udruga-mi.hr\">info@udruga-mi.hr<\/a><\/p>\n\n\n\n<p><strong>PGP \u2013 Civil Rights Project<\/strong><br><strong>Address:<\/strong> Stjepana i Antuna Radi\u0107a 6\/5, Sisak <br><strong>Free legal phone:<\/strong> 0800 200 098<br><strong>Website<\/strong>: <a href=\"http:\/\/www.crpsisak.hr\">http:\/\/www.crpsisak.hr<\/a> <br><strong>E-mail:<\/strong> <a href=\"mailto:pgp-sisak@crpsisak.hr\"><a href=\"mailto:pgp-sisak@crpsisak.hr\">pgp-sisak@crpsisak.hr<\/a><\/a><\/p>\n\n\n\n<p><strong>JRS \u2013 Jesuit Refugee Service<\/strong><br><strong>Address:<\/strong> Maksimirska cesta 286, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/www.jrs.hr\">www.jrs.hr<\/a> <br><strong>E-mail:<\/strong> <a href=\"mailto:info@udruga-mi.hr\"><\/a><a href=\"mailto:info@jrs.hr\">info@jrs.hr<\/a><\/p>\n\n\n\n<p><strong><strong>CCD \u2013 Center for Culture of Dialogue<\/strong><\/strong><br><strong>Address:<\/strong> Prilaz Safvet-bega Ba\u0161agi\u0107a, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/ccd.hr\/\">http:\/\/ccd.hr\/<\/a><br><strong>E-mail:<\/strong> <a href=\"mailto:info@jrs.hr\">info@jrs.hr<\/a><\/p>\n\n\n\n<p><strong>CMS &#8211; Center for Peace Studies<\/strong><br><strong>Address:<\/strong> Selska cesta 112 a, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/www.cms.hr\" data-type=\"URL\" data-id=\"www.cms.hr\">www.cms.hr<\/a><br><strong>E-mail:<\/strong> <a href=\"mailto:cms@cms.hr\">cms@cms.hr<\/a><\/p>\n\n\n\n<p><strong>Are You Syrious?<\/strong><br><strong>Address:<\/strong> Brune Bu\u0161i\u0107a 42, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/www.cms.hr\/\"><\/a><a href=\"http:\/\/www.facebook.com\/areyousyrious\">www.facebook.com\/areyousyrious<\/a><br><strong>E-mail:<\/strong> <a href=\"mailto:areyousyrious@gmail.com\">areyousyrious@gmail.com<\/a><\/p>\n\n\n\n<p><strong>DPP &#8211; Society for Psychological Assistance<\/strong><br><strong>Address:<\/strong> Ulica kneza Mislava 11, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/www.dpp.hr\">www.dpp.hr<\/a> <br><strong>E-mail:<\/strong> <a href=\"mailto:spa@dpp.hr\">spa@dpp.hr<\/a><\/p>\n\n\n\n<p><strong>RCT &#8211; Rehabilitation Center for Stress and Trauma<\/strong><br><strong>Address:<\/strong> Kvaternikov trg 12, Zagreb<br><strong>Website<\/strong>: <a href=\"http:\/\/www.dpp.hr\/\"><\/a><a href=\"http:\/\/www.rctzg.hr\">www.rctzg.hr<\/a><\/p>\n\n\n\n<p>The list is non-exhaustive and will be updated regularly.&nbsp; We invite organizations that wish to be included to contact UNHCR.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Following the Covid-19 situation, the Ministry of the Interior has restricted activities in the reception centres to essential ones. Entrance is also restricted to essential personnel, including MOI staff, Croatian Red Cross (CRC) and M\u00e9decins du Monde (MdM). In Croatia, the Ministry of the Interior (MOI) runs the Reception Centres for asylum seekers in Zagreb [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":110,"menu_order":40,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":19,"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"predecessor-version":[{"id":733,"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/pages\/124\/revisions\/733"}],"up":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/pages\/110"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/croatia\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}