How to seek help in Croatia

If you (or someone close to you) have experienced an unwanted activity directed against you, based on your sex, gender or gender identity, there are organizations and services that can offer help.

Experiencing gender-based violence is never your fault! 

If you experienced, you are experiencing, or fear you may experience gender-based violence, call the national helpline 116 006 which is providing service to survivors of criminal acts and misdemeanor including gender based violence  in English and Croatian language. The service is free, anonymous, and active 24h. 

By calling 116 006 victims and witnesses of crime can receive:

– emotional support

– legal information

– referral to relevant civil society organizations and institutions

– various practical information

HOW CAN YOU REPORT AN INCIDENT OR VIOLENCE?

– If you wish to report an incident or violence, contact the police directly at 192

– If you need emergency medical assistance, call 194

– For emergencies, call 112

If you believe that your human rights have been violated, you can contact the Croatian Ombudsperson at: [email protected]. This is an independent institution which protects human rights in Croatia.  Further information is available here.

If you have suffered mistreatment by Croatian police in connection with irregular entry, you can also report it to the Croatian Independent Monitoring Mechanism through the form available in several languages at this link. The purpose of the Independent Monitoring Mechanism is to contribute to the respect of fundamental rights by monitoring the actions taken by police officers in the area of border surveillance, irregular migration and international protection.

You can find information brochures on gender-based violence including organizations that are providing support in English, Farsi, Arabic, Turkish, Kurdish, French, Urdu and Croatian.