{"id":20,"date":"2018-09-14T12:21:13","date_gmt":"2018-09-14T12:21:13","guid":{"rendered":"http:\/\/help.unhcr.org\/chile\/?page_id=20"},"modified":"2026-05-06T07:37:30","modified_gmt":"2026-05-06T07:37:30","slug":"bienvenido-a","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/chile\/","title":{"rendered":"\u00a1Bienvenida y bienvenido!"},"content":{"rendered":"\t\t<div\n\t\t\tclass=\"unhcr-full-width-section heading-banner my-0 wp-block-help-unhcr-heading-banner\" id=\"heading-banner-270495b2-8776-4775-b1b7-b990e347ec8a\"\t\t>\t\n\t\t\t<div class=\"heading-banner__heading py-30 bg-primary text-white\">\n\t\t\t\t<div class=\"container-fluid\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2  class=\"heading-banner__title mb-30 pb-20 text-white h1 \">\n\t\t\t\t\t\t\tInformaci\u00f3n para solicitantes de la condici\u00f3n de refugiado, personas refugiadas y ap\u00e1tridas en <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-yellow-color\">Chile<\/mark>.\t\t\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"row g-30 \">\n\t\t\t\t\t\t\n\n<p>Proporcionado por <strong>ACNUR, la Agencia de la ONU para los Refugiados.<\/strong><\/p>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\n\n\n<div class=\"wp-block-help-unhcr-alert alert alert-warning\" id=\"alert-1d32478a-59d6-4c80-ab18-4ecf7e1e07e5\"><div class=\"alert__content alert__content d-flex align-items-center gap-8\"><div class=\"alert__icon d-flex\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8 14.3995C6.30281 14.3995 4.67467 13.7253 3.4747 12.5254C2.27474 11.3254 1.60052 9.69728 1.60052 8.00006C1.60052 6.30283 2.27474 4.67472 3.4747 3.47476C4.67467 2.2748 6.30277 1.60058 8 1.60058C9.69723 1.60058 11.3253 2.2748 12.5253 3.47476C13.7253 4.67472 14.3995 6.30283 14.3995 8.00006C14.3995 9.69728 13.7253 11.3254 12.5253 12.5254C11.3253 13.7253 9.69723 14.3995 8 14.3995Z\" fill=\"#FAEB00\"><\/path><path d=\"M8 8.88889C8.49068 8.88889 8.88889 8.55694 8.88889 8.14791V5.18473C8.88889 4.7757 8.49068 4.44444 8 4.44444C7.50932 4.44444 7.11111 4.7757 7.11111 5.18473V8.14791C7.11111 8.34445 7.20525 8.53264 7.37187 8.67152C7.53849 8.8104 7.76424 8.88889 8 8.88889Z\" fill=\"black\"><\/path><path d=\"M7.11111 10.6667C7.11111 9.48148 8.88889 9.48148 8.88889 10.6667C8.88889 11.8519 7.11111 11.8519 7.11111 10.6667Z\" fill=\"black\"><\/path><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M0 8C0 5.87828 0.842968 3.84362 2.34367 2.34367C3.84372 0.842968 5.87828 0 8 0C10.1217 0 12.1564 0.842968 13.6563 2.34367C15.157 3.84372 16 5.87828 16 8C16 10.1217 15.157 12.1564 13.6563 13.6563C12.1563 15.157 10.1217 16 8 16C5.87828 16 3.84362 15.157 2.34367 13.6563C0.842968 12.1563 0 10.1217 0 8ZM3.52148 12.4785C4.70904 13.6661 6.32036 14.3333 8 14.3333C9.67968 14.3333 11.291 13.6661 12.4785 12.4785C13.6661 11.291 14.3333 9.67968 14.3333 8C14.3333 6.32032 13.6661 4.70904 12.4785 3.52148C11.291 2.33392 9.67968 1.66667 8 1.66667C6.32032 1.66667 4.70904 2.33392 3.52148 3.52148C2.33392 4.70904 1.66667 6.32032 1.66667 8C1.66667 9.67968 2.33392 11.291 3.52148 12.4785Z\" fill=\"black\"><\/path><\/svg><\/div><div class=\"alert__text\"><div><div class=\"alert__heading fw-bold mb-12\">\u00a1Cuidado con el fraude!<\/div><\/div><p class=\"alert__description\">Todos los servicios prestados por el ACNUR y las ONG asociadas son&nbsp;<strong>gratuitos<\/strong>.<\/p><\/div><\/div><\/div>\n\n\n\t\t<div\n\t\t\tclass=\"topic-listing topic-listing__list-wrap content-listing__seven-styles content-listing__icon-style    wp-block-help-unhcr-topic-listing\"\t\t\t\t\t>\t\n\t\t\t\t\t\t\t<h2 class=\"topic-listing__heading\"  >En este sitio web, podr\u00e1s encontrar informaci\u00f3n sobre:<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"topic-listing__row  row g-16 content-listing__icon-style\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Partners.svg\" class=\"help-topic-svg-icon \" alt=\"Partners icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/ayuda-y-orientacion\/\" >D\u00f3nde solicitar ayuda y orientaci\u00f3n en Chile<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Asylum_refugee_status.svg\" class=\"help-topic-svg-icon \" alt=\"Asylum_refugee_status icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/solicitando-la-condicion-de-refugiado\/como-solicitar-la-condicion-de-refugiado\/\" >\u00bfC\u00f3mo y d\u00f3nde solicitar el reconocimiento de la condici\u00f3n de refugiado?<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Human_rights.svg\" class=\"help-topic-svg-icon \" alt=\"Human_rights icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/solicitando-la-condicion-de-refugiado\/derechos-y-obligaciones-de-las-personas-refugiadas-y-solicitantes-del-reconocimiento-de-su-condicion-de-refugiadas\/\" >Derechos y obligaciones <\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Fleeing.svg\" class=\"help-topic-svg-icon \" alt=\"Fleeing icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/ingreso\/\" >Ingreso a Chile<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Travel.svg\" class=\"help-topic-svg-icon \" alt=\"Travel icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/egreso\/\" >Salir de Chile<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Legal_assistance.svg\" class=\"help-topic-svg-icon \" alt=\"Legal_assistance icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/acceso-a-derechos-en-chile\/\" >Acceso a derechos en Chile<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Gender_based_violence.svg\" class=\"help-topic-svg-icon \" alt=\"Gender_based_violence icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/violencia-contra-la-mujer-y-poblacion-lgtbiq\/\" >Violencia contra la Mujer y Poblaci\u00f3n LGTBIQ+<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Fraud_misconduct_a.svg\" class=\"help-topic-svg-icon \" alt=\"Fraud_misconduct_a icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/explotacion-de-abuso-sexual-por-parte-de-trabajadores-humanitarios\/\" >Explotaci\u00f3n y abuso sexual por parte de trabajadores humanitarios<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\" btn-primary content-listing__item show-items-hover-wrap btn-has-center-icon col-sm-6 col-md-4 col-lg-3 col-xl-2 col-xxl-2\">\n\t\t\t\t\t\t\t<div class=\"btn rounded fw-bolder button-block-a__inner btn-primary text-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class='button-block-a__inner-icon p-16 help-topic-svg-icon-wrap'>\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/themes\/help-unhcr\/images\/icons\/white\/Chat.svg\" class=\"help-topic-svg-icon \" alt=\"Chat icon\">\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p class=\"button-block-a__inner-text  p-10 d-flex align-items-center justify-content-center\">\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/help.unhcr.org\/chile\/terminos-de-uso-del-servicio-de-whatsapp-de-acnur-chile\/\" >T\u00e9rminos de Uso del Servicio de WhatsApp de ACNUR Chile<\/a>\n\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\n\n<div id=\"q-and-a-9f99d274-b9c7-4a61-96d6-90352ab39794\" class=\"wp-block-help-unhcr-q-and-a q-and-a\"><div class=\"q-and-a__head text-left\"><h2 class=\"q-and-a__head-title mb-10\" id=\"\">Para contactarte con ACNUR en Chile:<\/h2><\/div><div class=\"accordion\" id=\"unhcr-help-q-and-a-9f99d274-b9c7-4a61-96d6-90352ab39794\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"wp-block-help-unhcr-q-and-a-inner q-and-a-inner accordion-item my-10 active\" id=\"qa-0dc36446-885d-41a0-94e9-37c905ea5f8e\" data-item-content=\"q-and-a-item-1\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"accordion-header\" id=\"q-and-a-item-1\"><button class=\"accordion-button bg-info collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-qa-0dc36446-885d-41a0-94e9-37c905ea5f8e-1\" aria-expanded=\"false\" aria-controls=\"collapse-qa-0dc36446-885d-41a0-94e9-37c905ea5f8e-1\"><span class=\"accordion-count\">1<\/span><span class=\"q-and-a__box-title fw-bolder fs-3\">Formulario de contacto<\/span><\/button><\/h3><div id=\"collapse-qa-0dc36446-885d-41a0-94e9-37c905ea5f8e-1\" class=\"accordion-collapse collapse\" aria-labelledby=\"q-and-a-item-1\" data-bs-parent=\"\"><div class=\"accordion-body py-16 px-20\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n<p>Para agendar una atenci\u00f3n de orientaci\u00f3n con ACNUR, ingresa a la pesta\u00f1a &#8220;<a href=\"https:\/\/help.unhcr.org\/chile\/contacta-con-acnur\/\" data-type=\"page\" data-id=\"200\">Contacta con ACNUR<\/a>&#8220;. Debido a nuestra capacidad limitada, la atenci\u00f3n no podr\u00e1 ser inmediata.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-help-unhcr-q-and-a-inner q-and-a-inner accordion-item my-10\" id=\"qa-2813f099-4519-4a0d-8b42-b472a97f1600\" data-item-content=\"q-and-a-item-2\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"accordion-header\" id=\"q-and-a-item-2\"><button class=\"accordion-button bg-info collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-qa-2813f099-4519-4a0d-8b42-b472a97f1600-2\" aria-expanded=\"false\" aria-controls=\"collapse-qa-2813f099-4519-4a0d-8b42-b472a97f1600-2\"><span class=\"accordion-count\">2<\/span><span class=\"q-and-a__box-title fw-bolder fs-3\">Chat gratuito (automatizado) de WhatsApp<\/span><\/button><\/h3><div id=\"collapse-qa-2813f099-4519-4a0d-8b42-b472a97f1600-2\" class=\"accordion-collapse collapse\" aria-labelledby=\"q-and-a-item-2\" data-bs-parent=\"\"><div class=\"accordion-body py-16 px-20\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n<p><a href=\"https:\/\/wa.me\/56227533826\"><strong>+56 2 2753 3826<\/strong><\/a><\/p>\n\n\n\n<p>A trav\u00e9s de este chat automatizado, podr\u00e1s encontrar a toda hora informaci\u00f3n sobre servicios, procedimientos, acceso a derechos y m\u00e1s. Escanea el QR para acceso directo al chat:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"222\" height=\"222\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2023\/09\/image.png\" alt=\"WhatsApp QR code\" class=\"wp-image-580\" srcset=\"https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2023\/09\/image.png 222w, https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2023\/09\/image-150x150.png 150w\" sizes=\"auto, (max-width: 222px) 100vw, 222px\" \/><\/figure>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-help-unhcr-q-and-a-inner q-and-a-inner accordion-item my-10\" id=\"qa-b50402c0-fc5e-4020-a12e-a68021019425\" data-item-content=\"q-and-a-item-3\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"accordion-header\" id=\"q-and-a-item-3\"><button class=\"accordion-button bg-info collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-qa-b50402c0-fc5e-4020-a12e-a68021019425-3\" aria-expanded=\"false\" aria-controls=\"collapse-qa-b50402c0-fc5e-4020-a12e-a68021019425-3\"><span class=\"accordion-count\">3<\/span><span class=\"q-and-a__box-title fw-bolder fs-3\">Correo electr\u00f3nico<\/span><\/button><\/h3><div id=\"collapse-qa-b50402c0-fc5e-4020-a12e-a68021019425-3\" class=\"accordion-collapse collapse\" aria-labelledby=\"q-and-a-item-3\" data-bs-parent=\"\"><div class=\"accordion-body py-16 px-20\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n<ul class=\"wp-block-list\">\n<li>Para solicitar orientaci\u00f3n o informaci\u00f3n sobre c\u00f3mo acceder a asistencia y servicios, escr\u00edbenos a <a href=\"mailto:ayuda.chile@unhcr.org\">ayuda.chile@unhcr.org<\/a><strong><\/strong><\/li>\n\n\n\n<li>Para enviar comunicaciones institucionales, invitaciones, comunicaciones oficiales o solicitudes de prensa, escribe a <a href=\"mailto:chlsa@unhcr.org\">chlsa@unhcr.org<\/a><strong><\/strong><\/li>\n\n\n\n<li>Para denuncias respecto a la atenci\u00f3n de personas y\/o por explotaci\u00f3n y abuso sexual cometidos por funcionarios\/as de ACNUR y\/o agencias socias, escribe a <a href=\"mailto:denuncias@unhcr.org\">buzonchile@unhcr.org<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-help-unhcr-q-and-a-inner q-and-a-inner accordion-item my-10\" id=\"qa-91d2624d-dd87-4c55-ac19-b675e7c441cb\" data-item-content=\"q-and-a-item-4\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"accordion-header\" id=\"q-and-a-item-4\"><button class=\"accordion-button bg-info collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-qa-91d2624d-dd87-4c55-ac19-b675e7c441cb-4\" aria-expanded=\"false\" aria-controls=\"collapse-qa-91d2624d-dd87-4c55-ac19-b675e7c441cb-4\"><span class=\"accordion-count\">4<\/span><span class=\"q-and-a__box-title fw-bolder fs-3\">Buz\u00f3n<\/span><\/button><\/h3><div id=\"collapse-qa-91d2624d-dd87-4c55-ac19-b675e7c441cb-4\" class=\"accordion-collapse collapse\" aria-labelledby=\"q-and-a-item-4\" data-bs-parent=\"\"><div class=\"accordion-body py-16 px-20\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n<p>Si tienes alg\u00fan requerimiento, queja, denuncia o sugerencia relacionada con el trabajo de ACNUR, por favor hazlo saber a trav\u00e9s del siguiente enlace:<\/p>\n\n\n\n<p><a href=\"https:\/\/eur02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fenketo.unhcr.org%2Fx%2FWh69uZmL&amp;data=05%7C02%7Calvarezv%40unhcr.org%7C2cb7a7f72a874de986e708dd8288290e%7Ce5c37981666441348a0c6543d2af80be%7C0%7C0%7C638810243777520236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=%2B1PZwWCUxFIz%2F2XPxVCu3LGE0oDQmXR3M0OYhKEKKGo%3D&amp;reserved=0\">Formulario autoaplicado &#8211; Tu opini\u00f3n nos importa<\/a>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"927\" height=\"483\" src=\"https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2025\/04\/este-si.png\" alt=\"\" class=\"wp-image-915\" srcset=\"https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2025\/04\/este-si.png 927w, https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2025\/04\/este-si-300x156.png 300w, https:\/\/help.unhcr.org\/chile\/wp-content\/uploads\/sites\/20\/2025\/04\/este-si-768x400.png 768w\" sizes=\"auto, (max-width: 927px) 100vw, 927px\" \/><\/figure>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><strong> <a href=\"https:\/\/help.unhcr.org\/chile\/ayuda-y-orientacion\/donde-encontrar-ayuda\/\">Puedes revisar c\u00f3mo contactar a las organizaciones socias de ACNUR aqu\u00ed.<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\">ACNUR en pa\u00edses fronterizos<\/h2>\n\n\n\n<p>Si est\u00e1s en <strong>Per\u00fa o en Bolivia<\/strong>, comun\u00edcate con ACNUR a trav\u00e9s de los siguientes canales:<\/p>\n\n\n\n<div id=\"q-and-a-bd36e126-fe48-4a82-93f2-d125bd5b0a01\" class=\"wp-block-help-unhcr-q-and-a q-and-a\"><div class=\"accordion\" id=\"unhcr-help-q-and-a-bd36e126-fe48-4a82-93f2-d125bd5b0a01\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\n<div class=\"wp-block-help-unhcr-q-and-a-inner q-and-a-inner accordion-item my-10 active\" id=\"qa-85883480-2cb7-413b-82b7-e9b2bd385d03\" data-item-content=\"q-and-a-item-1\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"accordion-header\" id=\"q-and-a-item-1\"><button class=\"accordion-button bg-info collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-qa-85883480-2cb7-413b-82b7-e9b2bd385d03-1\" aria-expanded=\"false\" aria-controls=\"collapse-qa-85883480-2cb7-413b-82b7-e9b2bd385d03-1\"><span class=\"accordion-count\">1<\/span><span class=\"q-and-a__box-title fw-bolder fs-3\">ACNUR en Per\u00fa<\/span><\/button><\/h3><div id=\"collapse-qa-85883480-2cb7-413b-82b7-e9b2bd385d03-1\" class=\"accordion-collapse collapse\" aria-labelledby=\"q-and-a-item-1\" data-bs-parent=\"\"><div class=\"accordion-body py-16 px-20\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n<p>Tel\u00e9fono: +51 0800 719 29<\/p>\n\n\n\n<p>E-mail: <a href=\"mailto:perli@unhcr.org\">perli@unhcr.org<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-help-unhcr-q-and-a-inner q-and-a-inner accordion-item my-10\" id=\"qa-4fa0c138-de88-4877-9eac-3775e9ecdb8d\" data-item-content=\"q-and-a-item-2\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><h3 class=\"accordion-header\" id=\"q-and-a-item-2\"><button class=\"accordion-button bg-info collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-qa-4fa0c138-de88-4877-9eac-3775e9ecdb8d-2\" aria-expanded=\"false\" aria-controls=\"collapse-qa-4fa0c138-de88-4877-9eac-3775e9ecdb8d-2\"><span class=\"accordion-count\">2<\/span><span class=\"q-and-a__box-title fw-bolder fs-3\">ACNUR en Bolivia<\/span><\/button><\/h3><div id=\"collapse-qa-4fa0c138-de88-4877-9eac-3775e9ecdb8d-2\" class=\"accordion-collapse collapse\" aria-labelledby=\"q-and-a-item-2\" data-bs-parent=\"\"><div class=\"accordion-body py-16 px-20\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n<p><strong><a href=\"https:\/\/help.unhcr.org\/bolivia\/contacto\/\">A trav\u00e9s del formulario disponible aqu\u00ed.<\/a><\/strong><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<p><strong>Nota:<mark style=\"background-color:#FFFFFF\" class=\"has-inline-color\"> <\/mark><\/strong>Esta p\u00e1gina se actualiza continuamente. \u00daltima actualizaci\u00f3n en abril de 2026. <a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Puedes revisar c\u00f3mo contactar a las organizaciones socias de ACNUR aqu\u00ed. ACNUR en pa\u00edses fronterizos Si est\u00e1s en Per\u00fa o en Bolivia, comun\u00edcate con ACNUR a trav\u00e9s de los siguientes canales: Nota: Esta p\u00e1gina se actualiza continuamente. \u00daltima actualizaci\u00f3n en abril de 2026.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"topics":[],"audiences":[],"class_list":["post-20","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":51,"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":1080,"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/pages\/20\/revisions\/1080"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/media?parent=20"}],"wp:term":[{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/topics?post=20"},{"taxonomy":"audiences","embeddable":true,"href":"https:\/\/help.unhcr.org\/chile\/wp-json\/wp\/v2\/audiences?post=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}