How to receive it and general information

UNHCR has developed a booklet with information on emergency financial assistance provided by the Federal Government. You can view the material below or download the PDF content.

Don’t give your personal information over the phone or to strangers.

ATTENTION: You can also register to receive emergency assistance at post offices. On the Correios page, in the Busca Agência system, it is possible to obtain information about the units open to the public. The vast majority of service points operate from Monday to Friday, from 9 am to 5 pm
To apply for registration at a post office, the interested party must present the following documents:

  • official photo identification, which also contains the name of the beneficiary’s mother;
  • Individual Taxpayer Registration (CPF) of the user and family members who depend on the income of the holder;
  • banking information or identification document (RG, CNH, passport, CTPS, RNE or CIE) to request the opening of a Social Digital Account, in the name of the holder.

If you have any questions, enter the website of the Secretariat for Social Development or seek for help at one of UNHCR’s partner organizations.