Change in service hours – UNHCR Partner Organizations

With the coronavirus pandemic, partner organizations reduced their opening hours to the public. Check out the latest information (this content will be constantly updated).


Amazonas

MANAUS

Cáritas Arquidiocesana de Manaus
face-to-face activities suspended

During the pandemic period:
Telephone: (92) 99292-4472 / (92) 3212-9030 o
Email: [email protected]

General information:
Address: Avenida Joaquim Nabuco, 13 – Centro
Telephone: (92) 3234-2567

Services: reception of new arrivals; employability; social assistance; legal assistance; education and documentation.

Centro de Apoio e Referência a Refugiados e Migrantes – CARE

Suspended face-to-face activities.

During the pandemic period:
Telephone: (92) 99303-7757.

General information:
Address: Av. Maués, 120 – Cachoeirinha
Email: [email protected]
Phone: (92) 3342-6531
Website: https://adra.org.br/estado/amazonas/

 ⇒ Services: Support in accessing documentation, legal and socio-assistance assistance, referral to public services and partner networks, employability, Portuguese and professional training courses, emergency financial assistance to more vulnerable profiles.

Agência Adventista de Desenvolvimento e Recursos Assistenciais – ADRA
Telephone: 61 3701-1833
Email: [email protected]

Hermanitos
face-to-face activities suspended

During the pandemic period:
Telephone: (92) 99431-5431 e (92) 98403-0112.

General information:
Address: Rua Quintino Bocaiúva, 626, Centro, Manaus-AM
Site: www.hermanitos.com.br
Email: [email protected]
Telephone: (92) 99431-5431 (Whatsapp)

Services: employability, entrepreneurship, legal assistance, community integration, health..

Instituto Mana
Guidance on and local protection network, call (92) 98833-0857 / (92) 99912-5099 / (92) 99912-5640 / (92) 98833-1465.

⇒ Services: protection case management, guidance, support and referral to the local protection network for access to social assistance and health services, women’s rights and LGBTQI + people.

Serviço Jesuíta a Migrantes e Refugiados – SJMR

Address: Av. Constantino Nery, 1029 – São Geraldo.
Web site: sjmrbrasil.org
Email: [email protected]
Telephone: (92) 99157-6097

Services: Social assistance assistance, support for insertion in the labor market, access to Portuguese and professional courses, referrals for revalidation of diplomas and financial and material assistance.


Bahia

SALVADOR

Cátedra Sérgio Vieira de Mello da Universidade Salvador (UNIFACS)

Address: Av. Tancredo Neves, 2131, Caminho das Árvore, Salvador – BA

Services: Portuguese Language Teaching, Legal Advice, Support for Labor Integration


Distrito Federal

BRASÍLIA

Instituto Migrações e Direitos Humanos – IMDH

face-to-face activities suspended

During the pandemic period:
Telephone: (61) 3340-2689 para

We recommend that all people who are not in an extremely urgent situation, please contact the IMDH by other means, as your questions and requests will be answered. Communicate by these means:

Email [email protected]
Telephone: (61) 3340-2689 e 3447-8043
WhatsApp: (61) 98210-5085.

General information:
Email: [email protected]  / [email protected]
Telephone: +55 61 3340-2689/ 61 3447-8043
Web site: http://www.migrante.org.br/

Services: Legal and socio-assistance services, referral to public services and partner networks, employability, easy access to Portuguese and vocational courses, emergency financial assistance to profiles of greater vulnerability.


Espírito Santo

VITÓRIA

Cátedra Sérgio Vieira de Mello da Universidade Federal do Espírito Santo (UFES)

Address: Av. Fernando Ferrari, 514 – Goiabeiras, Vitória – ES

Services: Portuguese Language Teaching, Legal Advice, Labor Integration.

VILHA VELHA

Cátedra Sérgio Vieira de Mello da Universidade Vila Velha (UVV)

Address: Avenida Comissário José Dantas de Melo, 21 – Boa Vista II, Vila Velha – ES

Services: Health Care, Mental Health Care, Portuguese Language Teaching, Legal Advice, Labor Integration.


Mato Grosso do Sul

DOURADOS

Universidade Federal da Grande Dourados – UFGD

Whatsapp: (67) 9888-0924 | (67) 9829-3515 | (67) 9185-7474
Address: Rua Quintino Bocaiúva, nº 2.100, Jardim da Figueira. Dourados-MS

Email: [email protected]
[email protected]

Services: enrolling children in schools in Dourados – MS and referral to partners.


Minas Gerais

BELO HORIZONTE

Serviço Jesuíta a Migrantes e Refugiados – SJMR
face-to-face activities suspended

During the pandemic period:
Social Protection: (31) 99210-3434 / (31) 99567-6745 / (31) 99289-0216
Legal Protection: (31) 99210-3435 / (31) 99786-8145

Documents: (31) 99210-3444 / (31) 99210-3443
Livelihoods (Work): (31) 99428-0043 / (31) 99295-4122

General information:
Address: Avenida Amazonas, 641 – Oitavo Andar – Centro, Belo Horizonte – MG, 30180-001
Telephone: (31) 3212-4577
Web site:https://sjmrbrasil.org/

Cátedra Sérgio Vieira de Mello da Pontifícia Universidade Católica de Minas Gerais (PUC-MG)

Address: Avenida Dom José Gaspar, nº 500 – Building 47, room 323, Bairro Coração Eucarístico – Belo Horizonte / MG.

Services: Health Care, Mental Health Care, Portuguese Language Teaching, Legal Advice.

UBERLÂNDIA

Cátedra Sérgio Vieira de Mello da Universidade Federal de Uberlândia (UFU)

Address: Campus Santa Mônica, Federal University of Uberlândia – Av. João Naves de Ávila, 2121 – Santa Mônica, Uberlândia – MG

Services: Portuguese Language Teaching, Legal Advice, Labor Integration.


Paraíba

CAMPINA GRANDE

Cátedra Sérgio Vieira de Mello da Universidade Estadual da Paraíba (UEPB)

Address: Rua Baraúnas, 351 – Bairro Universitário – Campina Grande-PB

Services: Portuguese Language Teaching, Legal Advice, Labor Integration.


Pará

BELÉM

Centro Universitário do Estado do Pará (Clínica de Direitos Humanos) – CESUPA
face-to-face activities suspended

General information:
Address: Avenida Alcindo Cacela, 980
Telephone: (91) 4009-9112


Paraná

CURITIBA

Caritas Brasileira Regional do Paraná

During the pandemic:
E-mails:

General: [email protected]
Lawyer: [email protected] or [email protected]
Social Worker: [email protected] or [email protected]
Integration: [email protected] or [email protected] or [email protected]
SISCONARE: [email protected]
Casa de Passagem Santa Dulce dos Pobres: [email protected]

General information:
Email: [email protected]
Phone: +55 41 3039-7869
Website: http://pr.caritas.org.br/

Services: legal assistance, social assistance, employability and shelter.

Cátedra Sérgio Vieira de Mello da Universidade Federal do Paraná (UFPR)

Address: Room 28 Praça Santos Andrade, 50 – Centro, Curitiba – PR

Services: Health Care, Mental Health Care, Portuguese Language Teaching, Legal Advice, Labor Integration.

FOZ DO IGUAÇU

Casa do Migrante Foz do Iguaçu
face-to-face activities suspended

During the pandemic period:
Service: 8 am to 12 pm and from 1 pm to 5 pm from Monday to Friday
WhatsApp: (45) 999973331

General information:
Rua Osvaldo Cruz, 756 – Vila Portes – 85.865-155 – Foz do Iguaçu.
Email: [email protected]


Rio de Janeiro

RIO DE JANEIRO

Caritas Arquidiocesana do Rio de Janeiro
face-to-face activities suspended

During the pandemic period:
Telephone:

  • Registration: (21) 99794-5436
  • Lawyer: (21) 98463-6504 // (21) 97951-2786
  • Social workers: (21) 98463-6505 // (21) 98004-8820
  • Portuguese course: (21) 97228-1178
  • Psychologist: (21) 99923-0036

Face-to-face service – on call: only for previously scheduled cases.

General information:
Email: [email protected]
Facebook: @caritasrj
Instagram: @parescaritasrj
Web site: http://www.caritas-rj.org.br/

Cátedra Sérgio Vieira de Mello da Universidade Estadual do Rio de Janeiro (UERJ)

Address: Rua São Francisco Xavier, 524 – Rio de Janeiro – RJ – CEP 20550-900, Pavilhão João Lyra Filho, 8th floor, Block D

Services: Health Care, Mental Health Care, Portuguese Language Teaching.

Universidade Federal Fluminense (UFF)

Address: R. Alexandre Moura, 8 – São Domingos, Niterói – RJ

Services: Mental Health Care, Portuguese Language Teaching, Legal Advice.


Rio Grande do Sul

PORTO ALEGRE

Centro de Atendimento do Serviço Jesuíta a Migrantes e Refugiados – SJMR
Address: Rua General Caldwell, 651, no bairro Menino Deus – Porto Alegre (RS)
Email: [email protected]
Telephone: +55 51 3254-0140
Web site: https://sjmrbrasil.org

Services: Legal, socio-assistance and psychosocial assistance, referral to public services and partner networks, support for insertion in the labor market and entrepreneurship, facilitated access to Portuguese and professional courses, emergency financial assistance to profiles of greater vulnerability.

Cátedra Sérgio Vieira de Mello da Universidade Federal do Rio Grande do Sul (UFRGS)

Address: Av. João Pessoa, 80 – Centro Histórico, Porto Alegre – RS

Services: Mental Health Care, Portuguese Language Teaching, Legal Advice.

SANTA MARIA

Cátedra Sérgio Vieira de Mello da Universidade Federal de Santa Maria (UFSM)

Address: Building: 1184 Room: 505, R. Floriano Peixoto, 1184 – Centro, Santa Maria – RS

Services: Mental Health Care, Portuguese Language Teaching, Legal Advice, Labor Integration.

SÃO LEOPOLDO

Cátedra Sérgio Vieira de Mello da Universidade do Vale dos Sinos (UNISINOS)

Address: Av. Unisinos, 950, Bairro Cristo Rei, São Leopoldo / RS

Service: Portuguese Language Teaching


Roraima

BOA VISTA

Serviço Jesuíta a Migrantes e Refugiados – SJMR
face-to-face activities suspended

During the pandemic period:
Telephone: (95) 99962 1000 (WhatsApp)
Email: [email protected]

General information:
Address: Avenida General Ataíde Teive, 2386 A – Liberdade – Boa Vista/RR – CEP 69020-030
Telephone:+ 55 95 3623-5990
Web site: https://sjmrbrasil.org/

IMDH Solidário
face-to-face activities suspended

During the pandemic period:
Monday to Friday, from 8:30 am to 5:30 pm.
WhatsApp: (95) 99175 0955
Email: [email protected]

Agência Adventista de Desenvolvimento e Recursos Assistenciais – ADRA
face-to-face activities suspended

During the pandemic period:
Monday to Thursday, from 8:30 am to 12:00 pm and from 1:30 pm to 6:00 pm.
Telephone: +55 61 98381 0322 / 98381 0323

Centro de Migrações e Direitos Humanos da Diocese de Roraima – CMDH
face-to-face activities suspended

During the pandemic period:
Telephone: (95) 3623 3220

General information:
Address: Rua Floriano Peixoto, 302 – Centro – CEP: 69301-320
Telephone: + 55 95 3623-5990

Fraternidade – Federação Humanitária Internacional (FFHI)
Email: [email protected]
Telephone: +55 (35) 3225-1233 | +55 (35) 99719-7076 (Whatsapp)
Web site: https://www.fraterinternacional.org/

Services: education, first aid (psychology and trauma), place of reception, employability and legal assistance.

Exército da Salvação Boa Vista – Centro de Convivência e Atendimento Psicossocial
Face-to-face consultations made with scheduling.

Address: Rua Bartolomeu Bueno Silva, 184 – Calungá.
Telephone (Whatsapp): (95) 98114-7945 / (95) 98129-0075

Services: curriculum development, social assistance; legal assistance; psychological assistance; documentation; courses / support for online platforms; support groups.

Visão Mundial

Face-to-face activities on specific days and locations
Whatsapp: (95) 8407-2304

⇒ Services: WASH projects, employability and entrepreneurship, with training in Portuguese, vocational courses and mentoring in entrepreneurship.

PITRIG Boa Vista
Opening hours: Monday to Friday from 8:30 am to 5:00 pm, and Saturday from 8:30 am to 12:00 pm, respecting the limitation of 200 people inside the PITRIG.

PACARAIMA

Agência Adventista de Desenvolvimento e Recursos Assistenciais – ADRA
Address: Abrigo Indígena Janokoida, Rua Samã, s/n.

AVSI 
Address:  PITRIG Pacaraima – Operação Acolhida – BR174, s/n.

Canarinhos da Amazônia
face-to-face activities suspended

During the pandemic period:

Telephone: +55 (95) 99113-0796
Email: [email protected]; [email protected]

General information:
Address: Casa da Música, Rua Victoria Régia, s/n. Bairro das Orquídeas.

Centro Pastoral do Migrante – CEPAMI
Address: Rua Brasil, 06. Pacaraima
Telephone: +55 (95) 98411-9335

Comunidade Batista de Pacaraima
Address: Rua das Américas, 686. Pacaraima
Telephone: (95) 99127-6092 (Pastor Gedeão)
Email: [email protected]

Fraternidade – Federação Humanitária Internacional (FFHI)
Email: [email protected]
Telephone: +55 (35) 3225-1233 | +55 (35) 99719-7076 (Whatsapp)
Web site: https://www.fraterinternacional.org/

Services: education, first aid (psychology and trauma), place of reception, employability and legal assistance.


Santa Catarina

FLORIANÓPOLIS

Cáritas Brasileira Regional Santa Catarina
face-to-face activities suspended

During the pandemic period:
WhatsApp: (48) 99829-2008.
Email: [email protected]

Serviço Pastoral Migrante – SPM
face-to-face activities suspended

During the pandemic period:
Email: [email protected]

Círculos de Hospitalidade
Email: [email protected]
Telephone: +55 (48) 99800-5255 / +55 (48) 99638-0528
Web site: www.circulosdehospitalidade.org

Services: employability; social assistance; guidance on access to rights; documentation, Portuguese classes, entrepreneurship course, psychosocial attention.

TRINDADE

Cátedra Sérgio Vieira de Mello da Universidade Federal de Santa Catarina (UFSC)

Address: Center for Legal Sciences – University Campus Reitor João David Ferreira Lima, s / nº – Trindade, SC

Services: Mental Health Care, Portuguese Language Teaching, Legal Advice.

ITAJAÍ

Universidade do Vale do Itajaí (UNIVALI)

Address: Rua Uruguai, 458 – Bloco D1- sala 115 Centro – Itajaí – Santa Catarina

Services: Portuguese Language Teaching, Legal Advice


São Paulo

SÃO PAULO

Adus – Instituto de Reintegração do Refugiado
Face-to-face activities only in São Paulo (only by appointment)

Online activities for the other states of Brazil

To make an appointment in São Paulo or make an appointment online, access the link: https://adus.org.br/fale-conosco/solicitar-atendimento-online-ou-presencial/

General information:
Email: http://www.adus.org.br/fale-conosco/
Telephone: +55 (11) 3225-0439 / +55 (11) 94744-2879
Web site: http://www.adus.org.br/

Services: legal assistance, Portuguese course, employability, documentation.

África do Coração
Email: [email protected]
Telephone: +55 11 96089-0242
Web site: http://www.africadocoracao.org/

Aldeias Infantis SOS Brasil
Email: [email protected] 
Telephone: +55 11 5574-8199
Web site: https://www.aldeiasinfantis.org.br/

Associação Compassiva
face-to-face activities suspended

During the pandemic period:
WhatsApp: (11)97512-0307 ou (11)93730-4461.
Revalidation of Diplomas (Email): [email protected]

General information:
Email: [email protected]
Telephone: +55 11 2537-3441
Web site: http://www.compassiva.org.br/

Services: legal assistance, preparation and referral of processes for revalidating diplomas and certificates with public universities and Portuguese courses.

Banco do Povo

Address: Rua Boa Vista 170 – São Paulo / SP
Website: bpcs.org.br

Service: financial inclusion and access to microcredit for refugees and migrants.

Caritas Arquidiocesana de São Paulo
face-to-face activities suspended

During the pandemic period:
Monday to Friday, from 8:30 am to 5:30 pm.
WhatsApp: +55 11 97630-8023

General information:
Email: [email protected]
Telephone: +55 11 4873-6363
Web site: http://www.caritassp.org.br

⇒ Services: Legal, socio-assistance and psychosocial assistance, referral to public services and partner networks, support for insertion in the labor market and entrepreneurship, facilitated access to Portuguese and professional courses, emergency financial assistance to profiles of greater vulnerability.

Estou Refugiado
face-to-face activities suspended

During the pandemic period:
Email: [email protected]
WhatsApp: +55 11 97081-4907

General information:
Web site: https://www.estourefugiado.org.br/

⇒ Serviços: employability and training projects involving companies.

IKMR
Complementary Education Program with Multidisciplinary Educational Guidance

During the pandemic period:

Tutoring modality: classes continue to be held daily by video service for elementary, high school and higher education students.
Monitoring mode: suspended
Extracurricular courses: gradual resumption of weekly activities on Saturdays. Experiment Project – Technological Science Education and Swimming Lesson
Modality Clinical Psychopedagogical Care: weekly attendance in person
Modality School Counseling: continues to be done daily in a hybrid way.

Sociocultural activities remain suspended.

The office is open from Monday to Friday from 8:00 am to 4:00 pm and on Saturdays from 8:00 am to 1:00 pm, with appointments scheduled for emergency assistance, with the presence of the entire team.

General information:
Email: [email protected]
Telephone: +55 11 97782-8904
Instagram: @ikmr_brasil
Web site: https://www.ikmr.org.br/

Migraflix
Email: [email protected]
Web site: https://www.migraflix.com.br/

Missão Paz
During the pandemic period:

Legal and psychological assistance: by appointment
Social Assistance, health, documentation, job placement, referral to courses: Monday to Friday, from 9:00 am to 5:00 pm.
Basic and intermediate Portuguese course: After referral and is taking place online. The Portuguese classes that are being held in person are being held at Casa do Migrante
Library specialized in migration: Monday to Friday, from 10 am to 5 pm

Telephone: (11) 3340-6950 from 9: 00h to 11: 00h and from 14: 00h to 17: 00h
Email: [email protected]

General information:
Email: [email protected]
Telephone: +55 11 3340-6950
Web site: http://www.missaonspaz.org/

Services: assistance and services structured on the following topics: documentation and legal; work, professional and linguistic training and citizenship; health; social service; family and community.

PARR – Programa de Apoio para Recolocação de Refugiados
Scheduling:https://bit.ly/31ZLPTl
Email: [email protected]
WhatsApp: 96641-3156 (Valéria)
Web site: http://www.refugiadosnobrasil.org/

Services: support for labor inclusion, through a job search platform aimed exclusively at this population and constant awareness in the private sector.

SÃO BERNARDO DO CAMPO

Cátedra Sérgio Vieira de Mello da Universidade Federal do ABC (UFABC)

Address: São Bernardo do Campo Campus, Delta block, ground floor, CSVM room, Alameda da Universidade, no number, Anchieta – São Bernardo do Campo, SP

Services: Mental Health Care, Portuguese Language Teaching.

SÃO CARLOS

Cátedra Sérgio Vieira de Mello da Universidade Federal de São Carlos (UFSCAR)

Address: Rodovia Washington Luis, km 235 – São Carlos – SP

Services: Mental Health Care, Portuguese Language Teaching.

CAMPINAS

Cátedra Sérgio Vieira de Mello da Universidade Federal de Campinas (UNICAMP)

Address: Office of the Rectory, Cidade Universitária Zeferino Vaz, Campinas / SP

Services: Health Care, Mental Health Care, Portuguese Language Teaching, Legal Advice, Labor Integration.

OSASCO

Cátedra Sérgio Vieira de Mello da Universidade Federal de São Paulo (UNIFESP)

Address: 100 Oleska Winogradow Street – Jd. das Flores – Osasco – SP

Services: Health Care, Mental Health Care, Portuguese Language Teaching.

SANTOS

Cátedra Sérgio Vieira de Mello da Universidade Católica de Santos (UNISANTOS)

Address: Av. Conselheiro Nébias, 589/595 – Boqueirão, Santos – SP

Services: Mental Health Care, Legal Advice.


Other cities

For additional information on services available in other cities, please access the R4V mapping of Support Spaces and Services through this link