COVID-19 / Coronavirus Information

Information about COVID-19 / Corona virus
in English, Arabic, Dari/Farsi, Somali, Russian and other languages
(more links will be added regularly)

Protective measures and general information

Information about the protective measures you can take against the corona virus:
English | Arabic | Dari/Farsi | SomaliRussian | Pashto | Amharic | Leichte Sprache

Information material by IOM in 27 languages

Information about protective measures and restrictions in Austria:
Arabic | Dari/Farsi | Russian

Videos from Radio Vienna about protective measures:
Arabic | Dari/Farsi | Pashto

Videos about protective measures with subtitles in different languages: Arabic | Farsi

Daily new videos about corona in Arabic and Farsi on the Facebook page of “Fremde werden Freunde”

Further information and updates can be found on the official website of the Austrian Federal Ministry for Social Affairs, Health, Care and Consumer Protection

Recent developments in Austria, FAQs and Videos in several languages

Free app from provides information on current developments in relation to the Corona virus in various languages and subtitles ORF reports on COVID-19

Asylum Procedure

Limited services of authorities:
Federal Office for Immigration and Asylum (BFA)
Federal Administrative Court (BVwG)
Supreme Administrative Court (VwGH)
Constitutional Court (VfGH)

Suspension of deadlines:
BFA Information on the suspension of the time-limit for legal remedies in English, Arabic, Russian and other languages
Information in English, Arabic, Farsi and Somali

Advisory offices/NGOs:
Most of the advisory offices are temporarily closed because of COVID-19. Please call the offices directly for legal advice and appointments.
ARGE Rechtsberatung


Information about closing of schools in Austria:
English | ArabicDari/Farsi | Russian

Online study material in different languages:
Elementary School | Secondary Level

School psychological counselling in different languages

School psychological counselling for pupils, parents and teachers


Information about work and Coronavirus:
EnglishArabic | Russian (by AK and ÖGB)
English | Arabic | Dari/Farsi (by Federal Ministry for Labour, Family and Youth)

Information about short time work in different languages:
English | Arabic | Dari/Farsi

Report job loss at AMS:
English | Arabic | Dari/Farsi | Russian


Coronavirus situation in Austria

ÖIF Corona-Infos Hotline
01 715 10 51
Information and advice in many different languages

Multi-lingual Info-Service for Vienna:
English | Arabic | FarsiPashto | Russian | Kurdish

Migrare: Legal/social/labour market advice
0676 / 846954 809 (English)
0676 / 846954 823 (Arabic)
0676 / 846954 810 (Dari and Pashto)
0676 / 846954 714 (Russian)

Corona-Hotline for persons receiving basic welfare support in Vienna
01 376 21 14
Telephone consultation on current topics of the Corona crisis (with interpreters)
English | Arabic | Farsi

Violence against women and domestic violence (in Austria)

0800 222 555
Consultation in Arabic, Turkish, Romanian, Bosnian/Croatian/Serbian, German, English, Hungarian

Frauenservice der Bundesministerin für Frauen, Familien und Jugend
0800 20 20 11
Consultation in German, Kurdish and Turkish

Halt der Gewalt
Online consultation for women and girls, who are affected by violence, in German, English, Farsi/Dari, Arabic, Russian, Bulgarian, Turkish 

01 6032828
Consultation for men, Monday to Friday 9:00-12:00
„Survival Kit for men under pressure“ in English | Russian

Violence against women and domestic violence (in Vienna)

Diakonie Frauenberatung Wien
0664 886 328 53
Website with information in Arabic, Dari/Farsi, Somali, English

24-Stunden Frauennotruf
01 71 71 9
Consultation in German, English, Bosnian/Croatian/Serbian, French, Spanish, Polish

Wiener Frauenhäuser
05 77 22
Website with information in English, Turkish, Bosnian/Croatian/Serbian, French, Russian

Wiener Interventionsstelle gegen Gewalt in der Familie
01 585 32 88
Consultation in Farsi, Kurdish, Russian, English (Interpretation support can be provided for other languages)

In case of distress and anxiety

Psychological support regarding isolation und quarantine
English | Arabic | Dari/Farsi | Somali | Russian | Leichte Sprache

Infotelefon des Instituts für Männer-und Frauengesundheit
01 60191 5212 (Arabic)
01/60191-5213 (Farsi)
Consultation in German, Arabic, Farsi/Dari and other languages

ZEBRA-Sorgenhotline with interpreter in 20 different languages (in Styria)
0800 799 702
Information in English| Arabic|Dari/Farsi | Russian

OMEGA Krisentelefon (in Styria)
0316 77 35 5414
Consultation in different languages (Farsi/Dari every Tuesday and Thursday, Pashto every Thursday), 09:00-15:00

Sorgentelefon der Krisenhilfe (Upper Austria)
0732 2177
Telephone consultation for concerns in the corona crisis, available around the clock
ArabicDari/Farsi | Pashto | Chechen

For information about psychotherapy

NIPE Network – Network for Intercultural Psychotherapy after Extreme Trauma
Contact points for crisis intervention and ongoing treatments in all of Austria (with interpreters)

Psychosocial counselling in Arabic
0676 / 846954 831

Social and medical support

Social support

Corona Nothilfe Hotline der Caritas
05 17 76 300
Telephone consultation in case of acute need, financial worries and other problems

Anlaufstelle zur gewerkschaftlichen Unterstützung undokumentiert Arbeitender (UNDOK)
01 534 44-39040
Consultation in German, English, Arabic, Dari/Farsi, Pashto, Russian, Kurdish, Turkish and BKS
For questions regarding dismissals, unpaid wages, lack of health insurance, etc.

Electricity, gas and heating will not be disconnected:
Energy Minister Leonore Gewessler said electricity, gas and heating would not be disconnected if people got into difficulties with payments. This applies to private customers as well as the self-employed and small businesses. The measure is in place up to 1 May initially.

For people who receive social state support (Mindestsicherung – BMS) in Vienna: the Viennese parliament (Landtag) decided on 26.03. that decisions granting social state support (Bescheid) which are due to expire between now and the end of April, will get extended unbureaucratically for another four months.   

Council housing in Vienna: no evictions in case of payment difficulties due to Covid-19

Medical support

neunerhaus Gesundheitszentrum: free medical examinations, also for people without insurance

Frühe Hilfen in Österreich: telephone support for pregnant women and families with children up to 3 years

Volunteer Initiatives

Initiative „Hoffnung ohne Grenzen“

Help with general, medical and psychological inquiries, with the delivery of food and medicines and with translation and interpreting

01601915201 ‏(German and English)
01601915202 (Turkish)
01601915212 ‏or 0681 20262579 (Arabic)
01601915204 (Bosnian/Croatian/Serbian)
0660 2089052 (Arabic, English and German)

Information for doctors of medicine, persons with health and nursing professions and MTD training

Information for persons with a degree in human medicine obtained abroad – Employment opportunities in the context of the COVID 19 pandemic

Information for persons with health and nursing professions and MTD training acquired abroad – Employment opportunities in the COVID 19 pandemic

Information Federal States

Multi-lingual Info-Service:
English | Arabic | FarsiPashto | Russian | Kurdish

Urgent appeal of the Mayor of Vienna in several languages

Special Newsletter from City of Vienna with COVID-19 information:
Arabic | Dari/Farsi | Russian

Information from the province of Tyrol on the current situation:
English | Arabic | Farsi | Dari | Pashto | Somali | Russian

Information about situation in Tyrol in additional languages