{"id":122,"date":"2021-08-17T06:55:52","date_gmt":"2021-08-17T06:55:52","guid":{"rendered":"http:\/\/help.unhcr.org\/afghanistan\/?page_id=122"},"modified":"2026-03-11T10:19:57","modified_gmt":"2026-03-11T10:19:57","slug":"contact","status":"publish","type":"page","link":"https:\/\/help.unhcr.org\/afghanistan\/contact\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">We are here to help.<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">We welcome your questions and feedback about UNHCR services. To find out how we can help you, please contact us.<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to contact UNHCR Afghanistan\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/M02ezHqjb44?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-background\" style=\"background-color:#cce3f2\">Get in touch with us:<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"785\" src=\"https:\/\/help.unhcr.org\/afghanistan\/wp-content\/uploads\/sites\/79\/2023\/05\/Illustration-3-compressed_11024_1.png\" alt=\"Image of call operators taking calls\" class=\"wp-image-542\" style=\"width:252px;height:auto\" srcset=\"https:\/\/help.unhcr.org\/afghanistan\/wp-content\/uploads\/sites\/79\/2023\/05\/Illustration-3-compressed_11024_1.png 1024w, https:\/\/help.unhcr.org\/afghanistan\/wp-content\/uploads\/sites\/79\/2023\/05\/Illustration-3-compressed_11024_1-300x230.png 300w, https:\/\/help.unhcr.org\/afghanistan\/wp-content\/uploads\/sites\/79\/2023\/05\/Illustration-3-compressed_11024_1-768x589.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><strong>By email:&nbsp; <a href=\"mailto:afgkaprt@unhcr.org\">afgkaprt@unhcr.org<\/a><\/strong><\/p>\n\n\n\n<p><strong>Call our toll-free confidential helplines<\/strong> from 8 am until 4 am, Sunday to Thursday:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>0791990225 <\/strong><\/li>\n\n\n\n<li><strong>0790691746<\/strong><\/li>\n\n\n\n<li><strong>0704996168&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<p>We have complaint boxes outside our offices and centres in Kabul, Kandahar, Herat, and Jalalabad. You can leave your written feedback in a complaints box, along with your contact details, and one of our staff will get back to you.<\/p>\n\n\n\n<p>If you think you have been the victim of fraud or misconduct, you should report it to UNHCR immediately. <a href=\"https:\/\/help.unhcr.org\/afghanistan\/contact\/reporting-fraud-and-misconduct\/\">Find out more about reporting fraud and misconduct here<\/a>.<\/p>\n\n\n\n<p>For information about the different types of support available in Afghanistan, including food assistance, you can also call the Awaaz helpline for free, seven days a week. <\/p>\n\n\n\n<p>Female and male agents are available to take your call, and the Awaaz team speaks Dari, Pashto, Urdu, English and more.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Phone:<\/strong>&nbsp; ? <strong>410&nbsp;<\/strong>(toll-free and available seven days a week)&nbsp;<\/li>\n\n\n\n<li><strong>Awaaz&nbsp;website<\/strong>:&nbsp;<strong><a rel=\"noreferrer noopener\" href=\"https:\/\/awaazaf.org\/\" target=\"_blank\">https:\/\/awaazaf.org\/<\/a>&nbsp;<\/strong><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are here to help. We welcome your questions and feedback about UNHCR services. To find out how we can help you, please contact us. Get in touch with us: By email:&nbsp; afgkaprt@unhcr.org Call our toll-free confidential helplines from 8 am until 4 am, Sunday to Thursday: We have complaint boxes outside our offices and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/listing_page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-122","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/pages\/122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/comments?post=122"}],"version-history":[{"count":22,"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/pages\/122\/revisions"}],"predecessor-version":[{"id":1190,"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/pages\/122\/revisions\/1190"}],"wp:attachment":[{"href":"https:\/\/help.unhcr.org\/afghanistan\/wp-json\/wp\/v2\/media?parent=122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}